Why do we pay for 'service' when it's this poor?

Originally Posted by neoflex

I know around here they show up in A&E vans. Not sure if they are under the same umbrella but that's the name on the vans when they show up for warranty work.

When the Sears "installer" came and did my dishwasher back in January he came in what had to be his personal truck. It was a rust bucket and it leaked oil on my driveway.

I think the guys the came and did the oven were in an A&E van though.