QA Mr. Patel, ever heard of it??? *sonofamotherlessgoat*

FUEL · 05-14-2013, 04:02 PM

Third stick that was plugged in a box of RP 50's. Opened up and rookie here.

Unreal. You know I understand that this happens as its just bound to by laws of the product and human error but 3 times in the same box of what are pricier sticks IMO and VERY pricey considering its a Rocky Patel but this is just flat out Effin BS at almost $20 a cigar.

Never. Ever. Again. Let's see what your customer service does to rectify.

*grumble grumble grumble* *kick the dog* *defile you mother*

/rant

jjirons69 · 05-14-2013, 04:05 PM

Slim Jim?

AdamJoshua · 05-14-2013, 04:06 PM

So did ya smoke it, could you tell the difference been that piece of wood and a regular NC?

Hopefully they take care of you, that's really bad QA control.

Espresso · 05-14-2013, 04:07 PM

have you told them yet? Pics of the rest of the cigar or just that?

FUEL · 05-14-2013, 04:09 PM

Quote:

Originally Posted by AdamJoshua

So did ya smoke it, could you tell the difference been that piece of wood and a regular NC?

Hopefully they take care of you, that's really bad QA control.

Slightly different cinnamon to an almost clove taste on the back of my pallet...wait that was the tooth pick after dinner last night.

dubleuhb · 05-14-2013, 04:13 PM

I give up, what exactly is it ?

FUEL · 05-14-2013, 04:16 PM

Quote:

Originally Posted by Espresso

have you told them yet? Pics of the rest of the cigar or just that?

I can't zoom all the way in on just my cell phone but you can see the cigar

I actually just got off the phone with the B&M that I got them from back in November and they offered to deal with it if I just brought the box back to them which is really awesome of them. Just needed to grumble as the dog didn't exactly know what the hell was going on.

Remo · 05-14-2013, 04:28 PM

3 so far in one box does suck. and I think it's QC...not QA

AdamJoshua · 05-14-2013, 04:32 PM

Quote:

Originally Posted by Remo

3 so far in one box does suck. and I think it's QC...not QA

LOL! I've been in the software / design industry too long, so used to saying QA... =P

Remo · 05-14-2013, 04:34 PM

Quote:

Originally Posted by AdamJoshua

LOL! I've been in the software / design industry too long, so used to saying QA... =P

Quality Assurance? I guess they both work

Bleez · 05-14-2013, 04:34 PM

Quality Assurance?

Remo · 05-14-2013, 04:35 PM

Always been Quality Control to me.

Espresso · 05-14-2013, 05:03 PM

All I see is the inside. He said he took it apart. I do not see the wrapper, etc.

Quote:

Originally Posted by FUEL

I can't zoom all the way in on just my cell phone but you can see the cigar

I actually just got off the phone with the B&M that I got them from back in November and they offered to deal with it if I just brought the box back to them which is really awesome of them. Just needed to grumble as the dog didn't exactly know what the hell was going on.

Coach Deg · 05-14-2013, 05:47 PM

Back in my days as an RP fan his customer service was second to none. The B&M taking it back knows Rocky will take care of it.

kelmac07 · 05-14-2013, 06:08 PM

The real farse here is almost $ 20 for a RP???

FUEL · 05-14-2013, 06:17 PM

Quote:

Originally Posted by AdamJoshua

LOL! I've been in the software / design industry too long, so used to saying QA... =P

I'm a product of Jack Welch and GE Six Sigma Black Belt so I get ya.

replicant_argent · 05-14-2013, 06:35 PM

Quote:

Originally Posted by kelmac07

The real farse here is almost $ 20 for a RP???

There are a LOT (and by a Lot, I mean "truckloads") of sticks I would buy with a proven track record for that kind of dough.
I guess if this stick is your favorite stick on the planet, though....
Smoke what you like, in that case.

CoffeeWaterBeer · 05-15-2013, 09:37 AM

looks like the stem of a magic mushroom. eat it and report back in an hour.

oldforge · 05-19-2013, 04:58 AM

When companies get too big middle management starts building empires and product quality and customer service crash and burn.

Remember that scene in Wall Street where Gordon G. is addressing the shareholders and pointing at all the Vice Presidents sitting in the front of the room. He said something like: "What do these guys do? Send memos to each other all day?"

Stay away from RP and the other big boys.

BHalbrooks · 05-19-2013, 07:13 AM

Oldforge, who do you consider the "Big boys"?

05-14-2013, 04:02 PM	#1
FUEL Just 6 days... Join Date: Apr 2013 First Name: James Location: In A Van Down By The River Posts: 402 Trading: (0)	QA Mr. Patel, ever heard of it??? sonofamotherlessgoat Third stick that was plugged in a box of RP 50's. Opened up and rookie here. Unreal. You know I understand that this happens as its just bound to by laws of the product and human error but 3 times in the same box of what are pricier sticks IMO and VERY pricey considering its a Rocky Patel but this is just flat out Effin BS at almost $20 a cigar. Never. Ever. Again. Let's see what your customer service does to rectify. grumble grumble grumble kick the dog defile you mother /rant __________________

05-14-2013, 04:05 PM	#2
jjirons69 Haberdasher Join Date: Oct 2008 First Name: Jamie Location: Chucktown, SC Posts: 4,120 Trading: (94)	Re: QA Mr. Patel, ever heard of it??? sonofamotherlessgoat Slim Jim? __________________ Somebody has to go back and get a chitload of dimes

05-14-2013, 04:06 PM	#3
AdamJoshua Article 4 Free Inhabitant Join Date: Jan 2013 First Name: The Other Adam Location: Satellite Beach Posts: 14,787 Trading: (40)	Re: QA Mr. Patel, ever heard of it??? sonofamotherlessgoat So did ya smoke it, could you tell the difference been that piece of wood and a regular NC? Hopefully they take care of you, that's really bad QA control.

05-14-2013, 04:07 PM	#4
Espresso Coffee Extraordinaire Join Date: Dec 2012 First Name: Tom Location: Panama City, Panama Posts: 45 Trading: (0)	Re: QA Mr. Patel, ever heard of it??? sonofamotherlessgoat have you told them yet? Pics of the rest of the cigar or just that? __________________ -Tom '96 Suburban & '01 BMW 740i Sport

05-14-2013, 04:13 PM	#6
dubleuhb Big egos have little ears Join Date: Oct 2012 First Name: Bill Location: Western NY Posts: 97 Trading: (2)	Re: QA Mr. Patel, ever heard of it??? sonofamotherlessgoat I give up, what exactly is it ?

05-14-2013, 04:28 PM	#8
Remo C.I.A Join Date: Feb 2011 First Name: Mike Location: Palm Harbor, Florida Posts: 12,597 Trading: (122)	Re: QA Mr. Patel, ever heard of it??? sonofamotherlessgoat 3 so far in one box does suck. and I think it's QC...not QA __________________

05-14-2013, 04:34 PM	#11
Bleez Feeling at Home Join Date: Apr 2010 First Name: Bleez Location: Too far from water... Posts: 675 Trading: (26)	Re: QA Mr. Patel, ever heard of it??? sonofamotherlessgoat Quality Assurance?

05-14-2013, 04:35 PM	#12
Remo C.I.A Join Date: Feb 2011 First Name: Mike Location: Palm Harbor, Florida Posts: 12,597 Trading: (122)	Re: QA Mr. Patel, ever heard of it??? sonofamotherlessgoat Always been Quality Control to me. __________________

05-14-2013, 05:47 PM	#14
Coach Deg C O W eieio. Join Date: May 2009 First Name: Mike Location: Hudson, FL Posts: 2,853 Trading: (59)	Re: QA Mr. Patel, ever heard of it??? sonofamotherlessgoat Back in my days as an RP fan his customer service was second to none. The B&M taking it back knows Rocky will take care of it.

05-14-2013, 06:08 PM	#15
kelmac07 Resident Maduro Whore!! Join Date: Apr 2009 First Name: Mac Location: Newport News, VA Posts: 27,322 Trading: (218)	Re: QA Mr. Patel, ever heard of it??? sonofamotherlessgoat The real farse here is almost $ 20 for a RP??? __________________ Dom in the MLB thread "I could probably get you to wear a Yankee hat for a Maduro!"

05-15-2013, 09:37 AM	#18
CoffeeWaterBeer Critiquing Perique Join Date: Sep 2012 First Name: Seth Location: Baltimore, MD Posts: 779 Trading: (13)	Re: QA Mr. Patel, ever heard of it??? sonofamotherlessgoat looks like the stem of a magic mushroom. eat it and report back in an hour.

05-19-2013, 04:58 AM	#19
oldforge Still Watching My Back Join Date: Oct 2008 Location: Porcupine Quillage, CT Posts: 248 Trading: (0)	Re: QA Mr. Patel, ever heard of it??? sonofamotherlessgoat When companies get too big middle management starts building empires and product quality and customer service crash and burn. Remember that scene in Wall Street where Gordon G. is addressing the shareholders and pointing at all the Vice Presidents sitting in the front of the room. He said something like: "What do these guys do? Send memos to each other all day?" Stay away from RP and the other big boys.

05-19-2013, 07:13 AM	#20
BHalbrooks Have My Own Room Join Date: Nov 2011 First Name: B Location: Texas Posts: 1,122 Trading: (5)	Re: QA Mr. Patel, ever heard of it??? sonofamotherlessgoat Oldforge, who do you consider the "Big boys"?