QA Mr. Patel, ever heard of it??? *sonofamotherlessgoat*
 

Third stick that was plugged in a box of RP 50's. Opened up and rookie here.

http://i.imgur.com/URD1lHj.jpg

Unreal. You know I understand that this happens as its just bound to by laws of the product and human error but 3 times in the same box of what are pricier sticks IMO and VERY pricey considering its a Rocky Patel but this is just flat out Effin BS at almost $20 a cigar.


Never. Ever. Again. Let's see what your customer service does to rectify.

*grumble grumble grumble* *kick the dog* *defile you mother*

/rant

Re: QA Mr. Patel, ever heard of it??? *sonofamotherlessgoat*
 

Slim Jim?

Re: QA Mr. Patel, ever heard of it??? *sonofamotherlessgoat*
 

So did ya smoke it, could you tell the difference been that piece of wood and a regular NC?

;s


Hopefully they take care of you, that's really bad QA control.

Re: QA Mr. Patel, ever heard of it??? *sonofamotherlessgoat*
 

have you told them yet? Pics of the rest of the cigar or just that?

Re: QA Mr. Patel, ever heard of it??? *sonofamotherlessgoat*
 

Slightly different cinnamon to an almost clove taste on the back of my pallet...wait that was the tooth pick after dinner last night.

Re: QA Mr. Patel, ever heard of it??? *sonofamotherlessgoat*
 

I give up, what exactly is it ?

Re: QA Mr. Patel, ever heard of it??? *sonofamotherlessgoat*
 

I can't zoom all the way in on just my cell phone but you can see the cigar

http://i.imgur.com/satn2Hf.jpg

I actually just got off the phone with the B&M that I got them from back in November and they offered to deal with it if I just brought the box back to them which is really awesome of them. Just needed to grumble as the dog didn't exactly know what the hell was going on. ;s

Re: QA Mr. Patel, ever heard of it??? *sonofamotherlessgoat*
 

3 so far in one box does suck. and I think it's QC...not QA :r

Re: QA Mr. Patel, ever heard of it??? *sonofamotherlessgoat*
 

LOL! I've been in the software / design industry too long, so used to saying QA... =P

Re: QA Mr. Patel, ever heard of it??? *sonofamotherlessgoat*
 

Quality Assurance? I guess they both work :tu

Re: QA Mr. Patel, ever heard of it??? *sonofamotherlessgoat*
 

Quality Assurance?

Re: QA Mr. Patel, ever heard of it??? *sonofamotherlessgoat*
 

Always been Quality Control to me.

Re: QA Mr. Patel, ever heard of it??? *sonofamotherlessgoat*
 

All I see is the inside. He said he took it apart. I do not see the wrapper, etc.

Re: QA Mr. Patel, ever heard of it??? *sonofamotherlessgoat*
 

Back in my days as an RP fan his customer service was second to none. The B&M taking it back knows Rocky will take care of it.

Re: QA Mr. Patel, ever heard of it??? *sonofamotherlessgoat*
 

The real farse here is almost $ 20 for a RP???

Re: QA Mr. Patel, ever heard of it??? *sonofamotherlessgoat*
 

I'm a product of Jack Welch and GE Six Sigma Black Belt so I get ya.

Re: QA Mr. Patel, ever heard of it??? *sonofamotherlessgoat*
 

:tpd:

There are a LOT (and by a Lot, I mean "truckloads") of sticks I would buy with a proven track record for that kind of dough.
I guess if this stick is your favorite stick on the planet, though....
Smoke what you like, in that case.

Re: QA Mr. Patel, ever heard of it??? *sonofamotherlessgoat*
 

looks like the stem of a magic mushroom. eat it and report back in an hour.

Re: QA Mr. Patel, ever heard of it??? *sonofamotherlessgoat*
 

When companies get too big middle management starts building empires and product quality and customer service crash and burn.

Remember that scene in Wall Street where Gordon G. is addressing the shareholders and pointing at all the Vice Presidents sitting in the front of the room. He said something like: "What do these guys do? Send memos to each other all day?"

Stay away from RP and the other big boys.

Re: QA Mr. Patel, ever heard of it??? *sonofamotherlessgoat*
 

Oldforge, who do you consider the "Big boys"?