Mad as heck at a retailer

Starz26 · 09-23-2009, 03:23 PM

I am glad this issue was resolved, but it seems that there are bigger issues with this vendor. The fact that it has come to this point at all is telling. Especially when it seems to be a trend AND that Tom has been made aware of this before.....

http://www.cigarasylum.com/vb/showpo...1&postcount=10

I hope we see a reversal of this trend as it will take many good future reviews before my business ever goes there.

Alex, your involvement there does ease some fears that if a situation happens again that it can be resolved, it is just stopping it from happening at all that concerns me.

SNKBYT · 09-24-2009, 08:38 PM

Quote:

Originally Posted by Starz26

I am glad this issue was resolved, but it seems that there are bigger issues with this vendor. The fact that it has come to this point at all is telling. Especially when it seems to be a trend AND that Tom has been made aware of this before.....

http://www.cigarasylum.com/vb/showpo...1&postcount=10

I hope we see a reversal of this trend as it will take many good future reviews before my business ever goes there.

Alex, your involvement there does ease some fears that if a situation happens again that it can be resolved, it is just stopping it from happening at all that concerns me.

time will tell....its a small company with 4-6 workers....more in the sidelines ready to set up and handle the job when they expand ,,,,third is still in intfancy mode

any futher questions / concrens in the future fell free to PM me

for healp

MajorCaptSilly · 10-09-2009, 02:02 PM

That 5 pack Tom offered up never came. I'm not really surprised and don't want it at this point. I think my original conclusion on this company was correct.

MCS

AlohaStyle · 10-09-2009, 02:42 PM

Quote:

Originally Posted by MajorCaptSilly

That 5 pack Tom offered up never came. I'm not really surprised and don't want it at this point. I think my original conclusion on this company was correct.

MCS

Well I think that company permanently lost any potential customers that frequent this board! Sorry to the guy on this board that works for them... I know what it's like to have to apologize for an incompetent owner!

Sorry you had those issues as I did with my Cain orders too. I had issues with 2 vendors before I finally received my Cains about 3.5 weeks later...

09-23-2009, 03:23 PM	#1
Starz26 Adjusting to the Life Join Date: Aug 2009 First Name: Eric Location: Ohio Posts: 486 Trading: (22)	Re: Mad as heck at a retailer I am glad this issue was resolved, but it seems that there are bigger issues with this vendor. The fact that it has come to this point at all is telling. Especially when it seems to be a trend AND that Tom has been made aware of this before..... http://www.cigarasylum.com/vb/showpo...1&postcount=10 I hope we see a reversal of this trend as it will take many good future reviews before my business ever goes there. Alex, your involvement there does ease some fears that if a situation happens again that it can be resolved, it is just stopping it from happening at all that concerns me.

10-09-2009, 02:02 PM	#3
MajorCaptSilly Sklee Join Date: Oct 2008 First Name: Scott Location: Mishawaka, IN Posts: 2,523 Trading: (30)	Re: Mad as heck at a retailer That 5 pack Tom offered up never came. I'm not really surprised and don't want it at this point. I think my original conclusion on this company was correct. MCS __________________ Pillsbury, Minneapolis, Prince, Spoon Bridge and Cherry, coinkydink?