Mad as heck at a retailer

memnoc · 09-21-2009, 03:45 PM

How about listing some online sites that were painless?

MajorCaptSilly · 09-21-2009, 03:50 PM

Quote:

Originally Posted by memnoc

How about listing some online sites that were painless?

I and others here have posted favorable reviews of sites we deal with that have given exceptional service. Unfortunately, this thread was not about a positive experience. Take a look around the board and you'll find plenty good retailers to order from.

MCS

captain53 · 09-21-2009, 05:20 PM

MajorCS you gave them every opportunity to come clean and obviously they are not on the up-and-up so you did the right thing. The rest of us certainly respect the way you handled it fairly with the company/member as well as sharing the name and experience with us at the appropriate time. Hopefully all this will result in saving someone else the frustration

you have dealt with. Thank You!

yourchoice · 09-21-2009, 05:24 PM

MCS, you handled this, IMHO wonderfully. You gave them ample opportunity to make things right in a timely fashion, and they didn't. Thanks for making the community aware.

captain53 · 09-21-2009, 05:30 PM

Quote:

Originally Posted by memnoc

How about listing some online sites that were painless?

Famous Smoke Shop - Great Folks, been buying regular there for over 5 years without a single problem.

longknocker · 09-21-2009, 05:37 PM

Quote:

Originally Posted by captain53

Famous Smoke Shop - Great Folks, been buying regular there for over 5 years without a single problem.

Never Had a problem!

captain53 · 09-21-2009, 08:08 PM

Cigar Inspector has a do not buy warning posted on Duque, also T Hunter has his cell phone number posted on there to call him, heck Major dial him up and fill his ears!

http://www.cigarinspector.com/news-o...-cigars-update

But it does not appear he responds to cell phone any better than PM:

jordan said,
on July 17th, 2009 at 16:14
I have called and sent dozens of emails. I tried the cell number listed on the website and some kept answering and then hanging up. I ordered cigars for my wedding and never received them. I will never do business with these guys again. They had no problem taking my money, but could not be reached or bothered to send me a product.
jake said,
on August 11th, 2009 at 18:03
I wander if this company really exists. Nobody ever answers any of the listed phones,including the phone of the company’s owner.

09-21-2009, 03:45 PM	#1
memnoc I like pie Join Date: Sep 2009 First Name: Ken Location: Texas Posts: 23 Trading: (0)	Re: Mad as heck at a retailer How about listing some online sites that were painless? __________________ "If I cannot smoke in heaven, then I shall not go" -Mark Twain

09-21-2009, 05:20 PM	#3
captain53 Have My Own Room Join Date: Jul 2009 First Name: Dave Location: Lake of the Ozarks & Austin, TX Posts: 1,333 Trading: (3)	Re: Mad as heck at a retailer MajorCS you gave them every opportunity to come clean and obviously they are not on the up-and-up so you did the right thing. The rest of us certainly respect the way you handled it fairly with the company/member as well as sharing the name and experience with us at the appropriate time. Hopefully all this will result in saving someone else the frustration you have dealt with. Thank You!

09-21-2009, 05:24 PM	#4
yourchoice Down the stretch Join Date: Oct 2008 First Name: Joel Location: South Jersey Posts: 4,116 Trading: (37)	Re: Mad as heck at a retailer MCS, you handled this, IMHO wonderfully. You gave them ample opportunity to make things right in a timely fashion, and they didn't. Thanks for making the community aware.

09-21-2009, 08:08 PM	#7
captain53 Have My Own Room Join Date: Jul 2009 First Name: Dave Location: Lake of the Ozarks & Austin, TX Posts: 1,333 Trading: (3)	Re: Mad as heck at a retailer Cigar Inspector has a do not buy warning posted on Duque, also T Hunter has his cell phone number posted on there to call him, heck Major dial him up and fill his ears! http://www.cigarinspector.com/news-o...-cigars-update But it does not appear he responds to cell phone any better than PM: jordan said, on July 17th, 2009 at 16:14 I have called and sent dozens of emails. I tried the cell number listed on the website and some kept answering and then hanging up. I ordered cigars for my wedding and never received them. I will never do business with these guys again. They had no problem taking my money, but could not be reached or bothered to send me a product. jake said, on August 11th, 2009 at 18:03 I wander if this company really exists. Nobody ever answers any of the listed phones,including the phone of the company’s owner.