Just a warning to my fellow inmates...

Jay Hemingway · 12-19-2008, 04:54 PM

IMHO i feel you did exactly what should have been done.

trader feedback is sent when the dude is late 2 weeks, some negative bumps to show that it was inapropriate.
but the amount of time and the amount of BS this guy kicked your way here.......

i would be pissed if this was a regular member, yet a vendor?

sorry to hear about your mishap. i am glad it was posted.

alley00p · 12-19-2008, 05:16 PM

I've only ordered from Kioki one time, on a "pre-purchase" of sticks he was going to sell. He had a great price and a decent rep on CS, so I went and ordered from him.

When he received the order from me, he arranged to have them drop-shipped from some other supplier - but to my billing address and not to the requested delivery address. Packages left at my billing address by delivery people sometimes seem to walk away, so I have everything delivered to my office address.

After not receiving anything for 2 weeks, I contacted Eric, and he put a trace on the package, which consisted of a FedEx guy beating on my door asking for a package (that had never been seen here) so he could redeliver it to the correct address.

I contacted Eric again, and he had another box of cigars delivered to the correct address - probably at his expense.

I can't complain on his service much, but it did take over a month and a half to get my sticks. But consequently, I haven't ordered from Kioki again. I know they are a small kitchen table operation (I think), and it's easier to get great service from some of the big mail order operations. Anyway, that's my

gettysburgfreak · 12-19-2008, 05:39 PM

No excuse for 2 months, thats just piss poor customer service. I think you handled it appropriately, sounds like you were polite and gave him enough chances to make things right. He deserves a public burn.

12-19-2008, 04:54 PM	#1
Jay Hemingway I know because of KRS1 Join Date: Oct 2008 Location: Maturing in the Dunhill Havana Room Posts: 512 Trading: (7)	Re: Just a warning to my fellow inmates... IMHO i feel you did exactly what should have been done. trader feedback is sent when the dude is late 2 weeks, some negative bumps to show that it was inapropriate. but the amount of time and the amount of BS this guy kicked your way here....... i would be pissed if this was a regular member, yet a vendor? sorry to hear about your mishap. i am glad it was posted. __________________ Jay's Gallery at CubanCigarWebsite.com

12-19-2008, 05:16 PM	#2
alley00p Adopted MassHole Join Date: Oct 2008 First Name: Charlie Location: HOCKEYTOWN! Posts: 1,770 Trading: (41)	Re: Just a warning to my fellow inmates... I've only ordered from Kioki one time, on a "pre-purchase" of sticks he was going to sell. He had a great price and a decent rep on CS, so I went and ordered from him. When he received the order from me, he arranged to have them drop-shipped from some other supplier - but to my billing address and not to the requested delivery address. Packages left at my billing address by delivery people sometimes seem to walk away, so I have everything delivered to my office address. After not receiving anything for 2 weeks, I contacted Eric, and he put a trace on the package, which consisted of a FedEx guy beating on my door asking for a package (that had never been seen here) so he could redeliver it to the correct address. I contacted Eric again, and he had another box of cigars delivered to the correct address - probably at his expense. I can't complain on his service much, but it did take over a month and a half to get my sticks. But consequently, I haven't ordered from Kioki again. I know they are a small kitchen table operation (I think), and it's easier to get great service from some of the big mail order operations. Anyway, that's my __________________ Alley00p - I may be a FOG, but I'm still trying to dance!! Just don't trip over my cane!

12-19-2008, 05:39 PM	#3
gettysburgfreak Patriot Join Date: Oct 2008 Location: The Mitten Posts: 1,442 Trading: (2)	Re: Just a warning to my fellow inmates... No excuse for 2 months, thats just piss poor customer service. I think you handled it appropriately, sounds like you were polite and gave him enough chances to make things right. He deserves a public burn. __________________ Author ofeath, Disease, and Life at War: The Civil War Letters of Surgeon James D. Benton, 111th and 98th New York Infantry Regiments, 1862-1865.