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Old 03-06-2011, 06:21 PM   #1
CigarNut
F*ck Cancer!
 
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Default Re: Advice for B&M owners anyone?

If there are areas in the shop where we should not smoke (assuming that we can smoke in the shop in the first place), please let us know (post a sign or something).

On the other side, with theft being as bad as it is, I understand why you follow me around, but please be a little more respectful of my space. And, if I am a regular, don't follow me around, but make yourself available (at the counter or someplace) so that I can find you when I have questions...
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Old 03-06-2011, 08:56 PM   #2
shilala
Dear Lord, Thank You.
 
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Default Re: Advice for B&M owners anyone?

Ya know, selling a cigar and being decent to people is not rocket surgery.
If a guy can't figure it out on his own, we sure aren't going to teach him anything.
Some tobacconists are willing to listen to their customers because it's obvious to them that it's the key to success. Others just simply don't last long.
Just like online retailers, if the shop sucks for any reason, I take a walk.
I guess I'm saying this thread is a great idea, and a great read, but most likely futile.
I suppose it sure doesn't hurt to try.
Excuse my negativity, this just reminded me of a few really poor experiences and it gave me gas.
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