Advice for B&M owners anyone?

[Bill86]

Originally Posted by kydsid

Along those lines if you prefer/require me to buy your sticks to smoke in your shop post a sign.

Don't get mad/ban me when I won't smoke your shitty cigars, especially after I have spent a couple hundred bucks in your store.

Yep, I spent $160 bucks and wanted to smoke my DES there. The employee said don't let the manager catch you but I really don't care. I said really? After I just spent $160 bucks?

So yeah, B&M's have gotten MUCH less of my money after finding all 3 of them to have different issues that are ridiculous.

[neoflex]

Yes, please do not try and push the sticks that are not moving on me when I come in or the highest dollar stick you have in your shop on me. I have experienced this in the past and usually I respond with a "No thank you." I have had times where they continued to hound me and I replied with, "No thank you, I've smoked it and it's not my thing and probably not many others so I'm not surprised you guys are forced to push it so your not stuck with a back stock of turds." A response like that usually gets the point across rather quickly and more often than not I will not be in a hurry to be back to that shop. Like I mentioned earlier, I am easy to please. Give me my space but don't ignore me. Ask me if I need help or any recommendations after a few minutes alone and usually I will take it from there. The shops that treat me with respect are the shops that get most of my business. They don't even need to be 100% knowledgeable as everyone starts somewhere but just don't push crap on me if you don't even know what your trying to sell me or wouldn't smoke yourself.

[MikeyC]

Originally Posted by Bill86

Yep, I spent $160 bucks and wanted to smoke my DES there. The employee said don't let the manager catch you but I really don't care. I said really? After I just spent $160 bucks?

So yeah, B&M's have gotten MUCH less of my money after finding all 3 of them to have different issues that are ridiculous.

Most shops keep their sticks too wet to smoke right away anyhow. From my perspective, as long as you spent money in the shop you should be able to smoke whatever you want.

Lots of good points made in this thread!