Mad as heck at a retailer

[Starz26]

I am glad this issue was resolved, but it seems that there are bigger issues with this vendor. The fact that it has come to this point at all is telling. Especially when it seems to be a trend AND that Tom has been made aware of this before.....

http://www.cigarasylum.com/vb/showpo...1&postcount=10

I hope we see a reversal of this trend as it will take many good future reviews before my business ever goes there.

Alex, your involvement there does ease some fears that if a situation happens again that it can be resolved, it is just stopping it from happening at all that concerns me.