Palio Replacement Options? - Page 2

kelmac07 · 11-08-2009, 07:08 PM

Quote:

Originally Posted by Volt

I have the newer Palio and the ends of my sliders are doing the same. I swapped out my old one cux the rails would seperate, now this isse. I need to see about sending it in as there are no Palio dealers near me as well.

Your favorite store "Bonds" is an autorized Palio dealer.

Kreth · 11-09-2009, 07:42 AM

OK, I'm impressed. I got an e-mail from Marc @ 7 am. I just need to send the cutter in with a printed copy of the e-mail for confirmation, and they'll replace it.

Posted via Mobile Device

md4958 · 11-09-2009, 07:46 AM

Quote:

Originally Posted by Kreth

OK, I'm impressed. I got an e-mail from Marc @ 7 am. I just need to send the cutter in with a printed copy of the e-mail for confirmation, and they'll replace it.

Posted via Mobile Device

Thats Marc for you. The guy is top-notch

kenstogie · 11-09-2009, 07:53 AM

Quote:

Originally Posted by Kreth

OK, I'm impressed. I got an e-mail from Marc @ 7 am. I just need to send the cutter in with a printed copy of the e-mail for confirmation, and they'll replace it.

Posted via Mobile Device

I hate to say I told you so.... Oh wait no I don't

I TOLD YOU SO.

Palio does it right, that's for sure.

Volt · 11-09-2009, 08:26 AM

Quote:

Originally Posted by kelmac07

Your favorite store "Bonds" is an autorized Palio dealer.

So their site say, but I have never seen them in there for a swap.....

Volt · 11-09-2009, 08:27 AM

Quote:

Originally Posted by Kreth

OK, I'm impressed. I got an e-mail from Marc @ 7 am. I just need to send the cutter in with a printed copy of the e-mail for confirmation, and they'll replace it.

Posted via Mobile Device

Same thing Marc did for me on my first Palio. More the reason to buy from them than say Davidoff/AVO..... just saying

11-09-2009, 08:49 AM

If Palio made lighters...my lighter would be a Palio too.

GTsetGO · 11-09-2009, 09:46 AM

Quote:

Originally Posted by Volt

So their site say, but I have never seen them in there for a swap.....

they are, but there is never a big want for them so they cut the stock down. who knows why the want isn't there.

Don Fernando · 11-09-2009, 09:47 AM

Quote:

Originally Posted by kenstogie

I hate to say I told you so.... Oh wait no I don't

I TOLD YOU SO.

Palio does it right, that's for sure.

No, I TOLD YOU SO.

Volt · 11-09-2009, 09:59 AM

Quote:

Originally Posted by GTsetGO

they are, but there is never a big want for them so they cut the stock down. who knows why the want isn't there.

I guess to the unknowing the difference a good cutter can make, ehwn your looking at a $3 cutter or a $35/$45 Palio it gets hard to make that big a plop on a cutter. "Some times" buying the better grade item is the cheaper choice. Less mangled sticks, less buying cutters as the blades get dull, the cheaper ones are sloppy and have bad tolerances.....

Kreth · 11-09-2009, 10:24 AM

Quote:

Originally Posted by kenstogie

I hate to say I told you so.... Oh wait no I don't

I TOLD YOU SO.

Palio does it right, that's for sure.

I was pretty confident they would take care of me after reading some other Palio threads. I wanted to make sure I posted their response, because you can never say too much about good CS. Companies like Palio, Cigarmony, Taboo, and CI (to name a few) will continue to get my business on CS alone. As for companies like Avo/Davidoff, well...
Posted via Mobile Device

Don Fernando · 11-09-2009, 10:26 AM

Quote:

Originally Posted by Volt

Same thing Marc did for me on my first Palio. More the reason to buy from them than say Davidoff/AVO..... just saying

if only Palio made punches. I pmmed Marc though to see if they have plans for punches in the near future.

tsolomon · 11-09-2009, 10:37 AM

I just don't get a clean cut with my Palio anymore, so I have switched back to my Xikar. It's too bad as it was a great cutter, but now it tends to crush rather than cut. I would like to mail it back to Palio as there isn't a retailer close to me.

Kreth · 11-09-2009, 10:41 AM

Quote:

Originally Posted by tsolomon

I just don't get a clean cut with my Palio anymore, so I have switched back to my Xikar. It's too bad as it was a great cutter, but now it tends to crush rather than cut. I would like to mail it back to Palio as there isn't a retailer close to me.

E-mail them: info@paliocutter.com
Posted via Mobile Device

GTsetGO · 11-09-2009, 01:17 PM

Quote:

Originally Posted by Volt

I guess to the unknowing the difference a good cutter can make, ehwn your looking at a $3 cutter or a $35/$45 Palio it gets hard to make that big a plop on a cutter. "Some times" buying the better grade item is the cheaper choice. Less mangled sticks, less buying cutters as the blades get dull, the cheaper ones are sloppy and have bad tolerances.....

I agree with you whole heartedly. I am just saying that they weren't a selling cutter for the shop.

Hell, there is a reason i have a Xikar MTX, XIkar XI and a Palio sitting in my humi.

I have been a few shops where the "house cutter" more or less popped the end of the cigar off as if i was popping a zit back in my high school days rather than cut it off. Lesson learned and i carry a cutter with me whenever i go out to smoke.

Volt · 11-09-2009, 02:16 PM

The only thing I typically use at a B&M is a Vector tri pump torch. I want one so bad but right now it would be so excessive for me to buy that I cannot. One day maybe. They light the stick fast and hot, just love them. Pics at the link

http://www.lightersdirect.com/Single...or_Torch.1055/

poriggity · 11-09-2009, 02:29 PM

Quote:

Originally Posted by Volt

The only thing I typically use at a B&M is a Vector tri pump torch. I want one so bad but right now it would be so excessive for me to buy that I cannot. One day maybe. They light the stick fast and hot, just love them. Pics at the link

http://www.lightersdirect.com/Single...or_Torch.1055/

I thought this thread was about cutters LOL!
Scott

CigarNut · 11-09-2009, 02:35 PM

Quote:

Originally Posted by Volt

The only thing I typically use at a B&M is a Vector tri pump torch. I want one so bad but right now it would be so excessive for me to buy that I cannot. One day maybe. They light the stick fast and hot, just love them. Pics at the link

http://www.lightersdirect.com/Single...or_Torch.1055/

I hae one of these puppies and I love it; when I bring it to herfs I always get questions about it.

Volt · 11-09-2009, 02:55 PM

Quote:

Originally Posted by poriggity

I thought this thread was about cutters LOL!
Scott

Yep, typical cigar thread hijack - I are guilty

Quote:

Originally Posted by CigarNut

I hae one of these puppies and I love it; when I bring it to herfs I always get questions about it.

I wanna herf with you!

MedicCook · 11-09-2009, 04:03 PM

I can't wait to get my Palio. Waiting for that Esencia package to come out.

11-09-2009, 07:42 AM	#22
Kreth Ronin smoker Join Date: Jan 2009 First Name: Jeff Location: Oneonta, NY Posts: 3,620 Trading: (14)	Re: Palio Replacement Options? OK, I'm impressed. I got an e-mail from Marc @ 7 am. I just need to send the cutter in with a printed copy of the e-mail for confirmation, and they'll replace it. Posted via Mobile Device

11-09-2009, 08:49 AM	#27
klipsch Guest Posts: n/a	Re: Palio Replacement Options? If Palio made lighters...my lighter would be a Palio too.

11-09-2009, 10:37 AM	#33
tsolomon Have My Own Room Join Date: Oct 2008 First Name: Tom Location: The Villages, FL Posts: 1,246 Trading: (31)	Re: Palio Replacement Options? I just don't get a clean cut with my Palio anymore, so I have switched back to my Xikar. It's too bad as it was a great cutter, but now it tends to crush rather than cut. I would like to mail it back to Palio as there isn't a retailer close to me.

11-09-2009, 02:16 PM	#36
Volt I'm nuts for the place Join Date: Oct 2008 Posts: 2,799 Trading: (19)	Re: Palio Replacement Options? The only thing I typically use at a B&M is a Vector tri pump torch. I want one so bad but right now it would be so excessive for me to buy that I cannot. One day maybe. They light the stick fast and hot, just love them. Pics at the link http://www.lightersdirect.com/Single...or_Torch.1055/ __________________ Curing the infection... One bullet at a time.

11-09-2009, 04:03 PM	#40
MedicCook Mila smoked my cigar Join Date: Jan 2009 First Name: Ryan Location: Schaghticoke, NY Posts: 10,946 Trading: (7)	Re: Palio Replacement Options? I can't wait to get my Palio. Waiting for that Esencia package to come out. __________________ 27 World Series Championship's "If your wife doesn't like the aroma of your cigar, change your wife.", Zino Davidoff