Palio Replacement Options?

[Volt]

Originally Posted by Kreth

Lately I've been having some issues with my Palio. About half the time, the tabs that slide into the opposite end of the track will fold back, preventing the blades from closing completely and resulting in a ragged cut.
I'm sure the shop where I purchased my Palio would replace it no questions asked, but they're about an hour and a half away. So my question, how much of a stickler is Palio for doing returns through a retailer? Will they do a direct return/replacement?
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I have the newer Palio and the ends of my sliders are doing the same. I swapped out my old one cux the rails would seperate, now this isse. I need to see about sending it in as there are no Palio dealers near me as well.

[kelmac07]

Originally Posted by Volt

I have the newer Palio and the ends of my sliders are doing the same. I swapped out my old one cux the rails would seperate, now this isse. I need to see about sending it in as there are no Palio dealers near me as well.

Your favorite store "Bonds" is an autorized Palio dealer.

[Volt]

Originally Posted by kelmac07

Your favorite store "Bonds" is an autorized Palio dealer.

So their site say, but I have never seen them in there for a swap.....

[GTsetGO]

Originally Posted by Volt

So their site say, but I have never seen them in there for a swap.....

they are, but there is never a big want for them so they cut the stock down. who knows why the want isn't there.

[Volt]

Originally Posted by GTsetGO

they are, but there is never a big want for them so they cut the stock down. who knows why the want isn't there.

I guess to the unknowing the difference a good cutter can make, ehwn your looking at a $3 cutter or a $35/$45 Palio it gets hard to make that big a plop on a cutter. "Some times" buying the better grade item is the cheaper choice. Less mangled sticks, less buying cutters as the blades get dull, the cheaper ones are sloppy and have bad tolerances.....

[GTsetGO]

Originally Posted by Volt

I guess to the unknowing the difference a good cutter can make, ehwn your looking at a $3 cutter or a $35/$45 Palio it gets hard to make that big a plop on a cutter. "Some times" buying the better grade item is the cheaper choice. Less mangled sticks, less buying cutters as the blades get dull, the cheaper ones are sloppy and have bad tolerances.....

I agree with you whole heartedly. I am just saying that they weren't a selling cutter for the shop.

Hell, there is a reason i have a Xikar MTX, XIkar XI and a Palio sitting in my humi.

I have been a few shops where the "house cutter" more or less popped the end of the cigar off as if i was popping a zit back in my high school days rather than cut it off. Lesson learned and i carry a cutter with me whenever i go out to smoke.