Okay, not trying to be "snobby", but...

Out of all the vendors I have ever dealt with in this industry...Ashton BY FAR is the BEST...that letter is not disrespectful, snobby, over the top, etc...It does suck however that that would happen. They like to keep their customers happy and smoking Ashton...on top of that, it's about the only company that trains EVERY EMPLOYEE in the company about every aspect of smoking and cigars...not just their own...I love dealing with Ashton and I hope you have the same response Tobii...