Cell phone questions.

CheapHumidors · 02-23-2010, 09:11 AM

Hey Scott,

Selling customers new lines so that they can get cheaper phones is a practice called "churning" and the people that did it will probably get in significant trouble if you tell AT&T. The reason they do it is because they get higher commission (much higher) and can therefore discount the phone more for the consumer.

AT&T uses a system which should allow you to just pop your SIM card into any compatible phone and have it work (as long as the phone is either programmed for AT&T or it's "unlocked" to work with any carrier).

As for porting the number over, yes you can do that. You'll need to call AT&T customer service and have them help you with that. They should be able to replace one of the existing contract lines with that number.

My last job was training T-Mobile sales reps, so I know a fair bit about this

)

Let me know if I can help further!

02-23-2010, 09:11 AM	#8
CheapHumidors Still Watching My Back Join Date: Jan 2009 First Name: Dave Location: Tampa, FL Posts: 149 Trading: (0)	Re: Cell phone questions. Hey Scott, Selling customers new lines so that they can get cheaper phones is a practice called "churning" and the people that did it will probably get in significant trouble if you tell AT&T. The reason they do it is because they get higher commission (much higher) and can therefore discount the phone more for the consumer. AT&T uses a system which should allow you to just pop your SIM card into any compatible phone and have it work (as long as the phone is either programmed for AT&T or it's "unlocked" to work with any carrier). As for porting the number over, yes you can do that. You'll need to call AT&T customer service and have them help you with that. They should be able to replace one of the existing contract lines with that number. My last job was training T-Mobile sales reps, so I know a fair bit about this ) Let me know if I can help further!