XIKAR Ex Lighter Not Working - Warranty???

Before taking that sucker back make sure that you are using it properly! Completely empty the tank by taking a pen or something and depressing the fill valve until you no longer hear hissing then refill it with high quality butane and wait a few minutes for it to warm up and it should work like a champ. Most problems with lighters are due to user error, Xikar makes great products and provides an even better warranty. If my advice doesn't work, go ahead and take it back to the B&M to get it replaced. Every lighter you own will one day run into this problem but it can be easily fixed!