Trouble returning merchandise to WalMart - help?

baldanders · 12-24-2009, 06:12 AM

Found this don't know if it helps.Off to bed and good luck!
http://www.rimmkaufman.com/content/b...tcertchart.pdf

All advertisements or promotions for gift certificates shall include a notice in like or similar term to the following:
“TERMS AND CONDITIONS ARE APPLIED TO GIFT CERTIFICATES/GIFT CARDS”.” Law of New York §
396-i(2-a)
The terms and conditions of a gift certificate store credit shall be clearly and conspicuously stated thereon. Terms and
conditions shall include the expiration date, whether any fees are assessed against the balance of the gift certificate,
and whether a fee will be charged for the replacement of a gift certificate that is lost, stolen, or destroyed. Additional
terms and conditions including, but not be limited to, policies related to refunds, warranties, changes in terms and
conditions, assignment and waiver shall be conspicuously printed: (a) on the gift certificate; or (b) on an envelope or
packaging containing the gift certificate, provided that a toll free telephone number to access the additional terms and
conditions is printed on the gift certificate; or (c) on an accompanying printed document, provided that a toll free
telephone number to access the additional terms and conditions is printed on the gift certificate. Laws of New York §
396-i(3)
Gift Cards – Gift cards are covered under the definition of “gift certificate”. Laws of New York § 396-i(1)

Barteur · 12-24-2009, 06:25 AM

Could you buy something at 400$ with your cards and get immediate riembursement? I am telling you this because once I bought to my dad, for father's day a Dewalt Drill at 199$ one week later was 149$ wanted to get the credit never got it. Returned the drill at 199$ for full refund and bought to one at 149$ at lot of logistic but principles are principles and 50$ is 50$.

Good luck!

icehog3 · 12-24-2009, 07:42 AM

Quote:

Originally Posted by Barteur

Could you buy something at 400$ with your cards and get immediate riembursement? I am telling you this because once I bought to my dad, for father's day a Dewalt Drill at 199$ one week later was 149$ wanted to get the credit never got it. Returned the drill at 199$ for full refund and bought to one at 149$ at lot of logistic but principles are principles and 50$ is 50$.

Good luck!

That was going to be my suggestion...there is your best chance, since it appears they are not legally obligated to refund your money for a gift card purchase. But from what is appears, looks like they may only give you store credit (because the purchase will be over $25), so it might not work.

mikeyj23 · 12-24-2009, 07:54 AM

If store policy says you can't return gift cards, then it is what it is. It's certainly not illegal for them to enforce that policy. Even if they did return it, they'd probably only give you store credit, which would come in the form of...a gift card. Seems to me like it's just one of those mistakes where you punch yourself afterward, but deal with it and move on. Use the giftcards gradually over the next five years - anytime you need toothpaste, use the giftcard at Wal-Mart. Need a gallon of milk, use the giftcard. They'll probably go faster than you think.

Tikihut27 · 12-24-2009, 08:13 AM

I worked in retail for a dozen years or so in a variey of management positions.

Retailers have policies like this in place NOT to make sure you spend your money in their store. They are in place to make it hard for scammers to rip off the store/others.

CASH is where it's at, right? Turning a check or plastic into cash is easy to do if you have the funds to back it up. Bank/ATM will work. But for people who don't have the funds...

So say you use a stolen card or one gotten through identity theft. You use it once to buy gift cards, then cash in the gift cards for pics of your buddy Ben. Sweet!

So policies like this are in place to make it hard to use stolen plastic/checks to get cash. Fortunately, many store managers have the ability to override policy- and if they don't, regional/national management does. Talk to the store manager (not just any manager- the store manager. I think at WalMart they are called General Managers). If that doesn't work, ask for the regional manager's address and send off a letter.

They shouldn't be willing to PO an honest customer.

12-24-2009, 06:12 AM	#1
baldanders Still Watching My Back Join Date: Nov 2009 First Name: Jim Location: Quincy,Ma Posts: 146 Trading: (4)	Re: Trouble returning merchandise to WalMart - hel Found this don't know if it helps.Off to bed and good luck! http://www.rimmkaufman.com/content/b...tcertchart.pdf All advertisements or promotions for gift certificates shall include a notice in like or similar term to the following: “TERMS AND CONDITIONS ARE APPLIED TO GIFT CERTIFICATES/GIFT CARDS”.” Law of New York § 396-i(2-a) The terms and conditions of a gift certificate store credit shall be clearly and conspicuously stated thereon. Terms and conditions shall include the expiration date, whether any fees are assessed against the balance of the gift certificate, and whether a fee will be charged for the replacement of a gift certificate that is lost, stolen, or destroyed. Additional terms and conditions including, but not be limited to, policies related to refunds, warranties, changes in terms and conditions, assignment and waiver shall be conspicuously printed: (a) on the gift certificate; or (b) on an envelope or packaging containing the gift certificate, provided that a toll free telephone number to access the additional terms and conditions is printed on the gift certificate; or (c) on an accompanying printed document, provided that a toll free telephone number to access the additional terms and conditions is printed on the gift certificate. Laws of New York § 396-i(3) Gift Cards – Gift cards are covered under the definition of “gift certificate”. Laws of New York § 396-i(1) __________________ "If I paid ten dollars for a cigar, first I'd make love to it, then I'd smoke it." George Burns

12-24-2009, 06:25 AM	#2
Barteur Golf is life Join Date: Feb 2009 First Name: Eric Location: Montreal Posts: 724 Trading: (18)	Re: Trouble returning merchandise to WalMart - hel Could you buy something at 400$ with your cards and get immediate riembursement? I am telling you this because once I bought to my dad, for father's day a Dewalt Drill at 199$ one week later was 149$ wanted to get the credit never got it. Returned the drill at 199$ for full refund and bought to one at 149$ at lot of logistic but principles are principles and 50$ is 50$. Good luck! __________________

12-24-2009, 07:54 AM	#4
mikeyj23 Feeling at Home Join Date: Oct 2008 First Name: Michael Location: Texas Posts: 635 Trading: (10)	Re: Trouble returning merchandise to WalMart - hel If store policy says you can't return gift cards, then it is what it is. It's certainly not illegal for them to enforce that policy. Even if they did return it, they'd probably only give you store credit, which would come in the form of...a gift card. Seems to me like it's just one of those mistakes where you punch yourself afterward, but deal with it and move on. Use the giftcards gradually over the next five years - anytime you need toothpaste, use the giftcard at Wal-Mart. Need a gallon of milk, use the giftcard. They'll probably go faster than you think.

12-24-2009, 08:13 AM	#5
Tikihut27 Learned to Love the Bomb Join Date: Oct 2008 Location: Rochester, NY Posts: 818 Trading: (3)	Re: Trouble returning merchandise to WalMart - hel I worked in retail for a dozen years or so in a variey of management positions. Retailers have policies like this in place NOT to make sure you spend your money in their store. They are in place to make it hard for scammers to rip off the store/others. CASH is where it's at, right? Turning a check or plastic into cash is easy to do if you have the funds to back it up. Bank/ATM will work. But for people who don't have the funds... So say you use a stolen card or one gotten through identity theft. You use it once to buy gift cards, then cash in the gift cards for pics of your buddy Ben. Sweet! So policies like this are in place to make it hard to use stolen plastic/checks to get cash. Fortunately, many store managers have the ability to override policy- and if they don't, regional/national management does. Talk to the store manager (not just any manager- the store manager. I think at WalMart they are called General Managers). If that doesn't work, ask for the regional manager's address and send off a letter. They shouldn't be willing to PO an honest customer. __________________ I can no longer sit back and allow... the international Communist conspiracy to sap and impurify all of our precious bodily fluids.