Thief...

[kenstogie]

Wow I always use my bank card. Now I am wondering if I should use my credit card for online purchases. hmmmmmm....

[RGD.]

It always sucks when it happens. I have had two problems total in all my years that I could not resolve through the bank. This is what I finally did both times. I sent a very nice email explaining that I was going on a business trip and would be not far from them (pick a date at least two weeks out). Ask them to have the items ready for pickup as you will be stopping by their home personally.

This worked for the lady in Tennessee - I had the item in a week. It did not work for the guy up in Canada (guess he figured I'm not coming by for a $12 part).

The fear of having to meet someone in person by having them show up at your door will motivate most people. The problem with internet purchases is that you are simply a computer screen to them - and nobody is scared of a computer screen. Remember - non-threatening email or postal letter.

Good luck -

Ron

[floydpink]

Originally Posted by RGD.

It always sucks when it happens. I have had two problems total in all my years that I could not resolve through the bank. This is what I finally did both times. I sent a very nice email explaining that I was going on a business trip and would be not far from them (pick a date at least two weeks out). Ask them to have the items ready for pickup as you will be stopping by their home personally.

This worked for the lady in Tennessee - I had the item in a week. It did not work for the guy up in Canada (guess he figured I'm not coming by for a $12 part).

The fear of having to meet someone in person by having them show up at your door will motivate most people. The problem with internet purchases is that you are simply a computer screen to them - and nobody is scared of a computer screen. Remember - non-threatening email or postal letter.

Good luck -

Ron

I like this idea the most but alway seem to have trouble keeping my cool and adhering to the non threatening part when I get screwed over.

Unfortunately, I have been known to cause some rather large scenes in my day.

Depending on the amount, an actual trip to the seller's doorstep might not be a bad idea with a few tatooed bikers in tow.

[icehog3]

Originally Posted by kenstogie

Wow I always use my bank card. Now I am wondering if I should use my credit card for online purchases. hmmmmmm....

You should be protected ultimately either way....problem is, with a bank card they can clean out your account, and it can often take weeks to get the funds back.

[RGD.]

Originally Posted by kenstogie

Wow I always use my bank card. Now I am wondering if I should use my credit card for online purchases. hmmmmmm....

After my two problems in the above post - I now use my bank card (Visa) and my bank stepped right in on one problem I had and refunded me within a few days.
Just a five minute phone interview giving them the circumstances, dates, phone numbers, etc. A week later, after the money had already been deposited, the bank sent me a letter that I had to sign and return (I knew it was coming). Pretty easy.


Ron