Anyone Have Direct TV?

RightAJ · 10-21-2009, 12:21 PM

My Gmom has it and it sucks. She calls me every time it gets messed up, which is usually every two months or so. More of a pain than the cheapness of the service is worth IMO

Ok rant over, sorry guys

aj

gvarsity · 10-21-2009, 02:18 PM

Quote:

Originally Posted by RightAJ

My Gmom has it and it sucks. She calls me every time it gets messed up, which is usually every two months or so. More of a pain than the cheapness of the service is worth IMO

Ok rant over, sorry guys

aj

That seems really unusual from my experience. I would normally chalk that up to user error but maybe there is something else going on in her location.

I have had DirecTV for 7-8 years and it has been fantastic. I have had the NFL season pass and it is awesome. I can't afford it every year but if money was no object it is a great thing. I got DirecTV for my folks as well and they have loved it. Charter cable which is our regional provider is awful. Frequent outages lots of signal issues and inaccessible or non-existant customer service and it is expensive. I would go without television if Charter was the only option. Here in Wisconsin at least DirecTV has better picture quality is better, less service interruption i.e. static, pixelization etc... than cable.

The best aspect of DirecTV is the customer service You can get a person on the phone who can actually fix the problem much of the time in a matter of minutes. I have called and had service outages resolved or changed plans or billing issues with no problems.

A cool illustration of their flexible customer service for me occurred on a visit to my folks in CA. I was able to get DirecTV to connect and pro rate a channel for the rest of the month so I could get a college hockey game from a regional fox network that was not normally available in my parents area in less than 15 minutes. I think it cost my folks all of 4$.

I would recommend them without hesitation.

captain53 · 10-21-2009, 02:32 PM

I have had it for about 6 years and it sucks but sure as heck sucks a lot less than the other alternatives. They do continually slip the price up a little at a time but I am really pissed about loosing VS Channel as I watch quite a few shows on there and since they cut it off they sure as hell did not lower my rate for loosing it. I wrote them about it and they quickly wrote me back that they basically did not care if I did not like it. Anyway, they still have better service than any others I think. I have Charter cable at the lake place and holy cow that will make you appreicate anything!

10-21-2009, 12:21 PM	#1
RightAJ Here Franky Franky Join Date: Oct 2009 First Name: aj Location: Philadelphia, PA Posts: 915 Trading: (3)	Re: Anyone Have Direct TV? My Gmom has it and it sucks. She calls me every time it gets messed up, which is usually every two months or so. More of a pain than the cheapness of the service is worth IMO Ok rant over, sorry guys aj

10-21-2009, 02:32 PM	#3
captain53 Have My Own Room Join Date: Jul 2009 First Name: Dave Location: Lake of the Ozarks & Austin, TX Posts: 1,333 Trading: (3)	Re: Anyone Have Direct TV? I have had it for about 6 years and it sucks but sure as heck sucks a lot less than the other alternatives. They do continually slip the price up a little at a time but I am really pissed about loosing VS Channel as I watch quite a few shows on there and since they cut it off they sure as hell did not lower my rate for loosing it. I wrote them about it and they quickly wrote me back that they basically did not care if I did not like it. Anyway, they still have better service than any others I think. I have Charter cable at the lake place and holy cow that will make you appreicate anything!