No more Dells for me

I feel your pain on the Dell frustration.

Bought 3 laptops for Christmas a few years back for the girls and got "promotional" pricing. Long story short, every laptop died before the payments were all made and out of warranty. Repeated complaining, calls, emails got me know where. Finally quit paying for them. They turned it over to a collections dept. Once I got the first letter I called and explained the situation, pleaded for the best deal he had, we all know they will come down if settled on the spot, and he sympathized with me. Cut the amount to 1/4 what I owed and told me how to file a response with the credit bureaus.


Dell will never see another penny from me.

Chas