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Old 02-20-2009, 06:16 PM   #1
Darrell
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Default Re: B&M etiquette question

I work at a B&M. I've been there over a year and I'd say you're doing all the right things. In my opinion, any shop would be happy to have you there. We have some real pains in the ass customers who leave HUGE messes, don't buy ****, and hog the T.V. We would welcome you any day, keep doing what you do.

P.S. 3 or 4 times I've found chicken wings in the stinky.
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Old 02-20-2009, 06:21 PM   #2
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Default Re: B&M etiquette question

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In my opinion, any shop would be happy to have you there. [snip] We would welcome you any day, keep doing what you do.
Thanks, Darrell. If I make it to California any time soon, I will be sure to look you and your shop up. (PS, you're another one of the guys I was specifically hoping would put their two cents in on this thread)

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P.S. 3 or 4 times I've found chicken wings in the stinky.
Now that's just gross.
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Old 02-20-2009, 06:26 PM   #3
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Now that's just gross.
Their was some meat on a couple of them so I did not mind.

That was a joke.
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Old 02-20-2009, 06:40 PM   #4
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Default Re: B&M etiquette question

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Their was some meat on a couple of them so I did not mind.

That was a joke.
No..No it wasn't Darrell.
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Old 03-03-2009, 08:07 PM   #5
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Default Re: B&M etiquette question

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Their was some meat on a couple of them so I did not mind.
that's what I'm talkin 'bout
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Old 02-20-2009, 09:48 PM   #6
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Default Re: B&M etiquette question

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Originally Posted by Darrell View Post
I work at a B&M. I've been there over a year and I'd say you're doing all the right things. In my opinion, any shop would be happy to have you there. We have some real pains in the ass customers who leave HUGE messes, don't buy ****, and hog the T.V. We would welcome you any day, keep doing what you do.

P.S. 3 or 4 times I've found chicken wings in the stinky.
That wasn't me!!! I swear!!!
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Old 02-21-2009, 08:19 AM   #7
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Default Re: B&M etiquette question

Quote:
Originally Posted by Darrell View Post
I work at a B&M. I've been there over a year and I'd say you're doing all the right things. In my opinion, any shop would be happy to have you there. We have some real pains in the ass customers who leave HUGE messes, don't buy ****, and hog the T.V. We would welcome you any day, keep doing what you do.

P.S. 3 or 4 times I've found chicken wings in the stinky.
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Great rules of the heart brother!!


I work in a cigar bar. We sell cigars, cigar accessories and beer and wine - no liquor. I receive tips as a bartender would.

We don't mind people bringing in their own smokes, but as an unwritten rule we hope they buy beverages from us, however we won't kick 'em out if they don't.


Basically I think if you support your local B&M with purchases they will take care of you. I know when I used to frequent another B&M on a weekly basis (before I got my part time job at the current cigar bar) the owner would toss me a stick, give me a discount, or other accessories such as hats or shirts.

I think gifting the owner of the establishment is not really necessary. Maybe give him a bottle of Port at Christmas time or something.

That's my 2 cents.
I totally echo these sentiments. Working at the Davidoff shop at Columbus Circle NYC we have our fair share of customers who show and respect good service with equally respectful patronage. However, there are a fair share of entitled and disrespectful guests who try to get by without buying anything. You're doing all the right things as a BOTL. Just saying thank you on the way out goes a long way. Any business owner or worker at a B&M who has a good head on their shoulders will recognize and appreciate your support.

This past week I was on vacation, but felt like stopping by a B&M for a smoke (other than the lounge at our shop). I visited the Cigar Aficionado lounge at the Cigar Inn (E 53rd and 2nd Ave) in NYC. Being in the industry and knowing the guys there I could easily just bring in my own smokes and not buy a thing, but I wanted to support them for providing really great hospitality so I bought two smokes (one that is exclusive to their shop: the La Aurora Cien Anos Preferido #1). It was a great visit and it felt good to not mooch. Everyone loves a free cigar, but I think most people don't understand how much work behind the scenes is required to create a successful B&M.

Dustin
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Old 02-21-2009, 08:35 AM   #8
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Default Re: B&M etiquette question

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Originally Posted by dschmidt20 View Post
I totally echo these sentiments. Working at the Davidoff shop at Columbus Circle NYC we have our fair share of customers who show and respect good service with equally respectful patronage. However, there are a fair share of entitled and disrespectful guests who try to get by without buying anything. You're doing all the right things as a BOTL. Just saying thank you on the way out goes a long way. Any business owner or worker at a B&M who has a good head on their shoulders will recognize and appreciate your support.

This past week I was on vacation, but felt like stopping by a B&M for a smoke (other than the lounge at our shop). I visited the Cigar Aficionado lounge at the Cigar Inn (E 53rd and 2nd Ave) in NYC. Being in the industry and knowing the guys there I could easily just bring in my own smokes and not buy a thing, but I wanted to support them for providing really great hospitality so I bought two smokes (one that is exclusive to their shop: the La Aurora Cien Anos Preferido #1). It was a great visit and it felt good to not mooch. Everyone loves a free cigar, but I think most people don't understand how much work behind the scenes is required to create a successful B&M.

Dustin
I'm visiting NYC as I type. And I happen to be staying in the building that Cigar Inn just opened up in. Yesterday, I bought a box of Noellas, and returned later in the day. I bought a Zino Platinum and relaxed in their lounge. I considered bringing back a Noellas, or even bringing one of my own, but even if I did, I'd likely buy at least one smoke. I chose not to and smoked my Zino. No regrets, their lounge is worth it!
I'll be back there later! And I'll do my part to make sure their business is successful!

The same it true when I visit Davidoff Columbus Circle of course!
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Old 02-21-2009, 09:10 AM   #9
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Default Re: B&M etiquette question

You sound like just the kind of guy a business owner would want to have as a customer.
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Old 03-03-2009, 06:34 PM   #10
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Default Re: B&M etiquette question

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P.S. 3 or 4 times I've found chicken wings in the stinky.

And we all know you have OCD with your ashtrays
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