Xikar is sweet!!

[mk05]

Xikar does have a good policy regarding warranty and service, but I wonder what percentage of people actually return malfunctioning lighters or broken cutters.

Have had a cigarknife along with a non-brand name butane lighter for about 5+ years now, both of which outlasted multiple Xikars in each category. Long story short, after my B&M replaced a couple of each, I just said F it and threw them away.

[Remo]

Originally Posted by mk05

Xikar does have a good policy regarding warranty and service, but I wonder what percentage of people actually return malfunctioning lighters or broken cutters.

Have had a cigarknife along with a non-brand name butane lighter for about 5+ years now, both of which outlasted multiple Xikars in each category. Long story short, after my B&M replaced a couple of each, I just said F it and threw them away.

My $5 Ronson is still going strong, but asthetically just wanted a nicer lighter.

[Ed M]

Originally Posted by mk05

Xikar does have a good policy regarding warranty and service, but I wonder what percentage of people actually return malfunctioning lighters or broken cutters.

Have had a cigarknife along with a non-brand name butane lighter for about 5+ years now, both of which outlasted multiple Xikars in each category. Long story short, after my B&M replaced a couple of each, I just said F it and threw them away.

I've returned my lighter for service once, and my cutter. they fixed my lighter and sent me a brand new cutter to replace my broken one. Got them back in about 8 days. Great service!