cheaphumidors.com purchases??

[s15driftking]

i saw a guy who bought an imperfect and it was damaged during hsipping. they left him out to dry.


I have had great luck with Tamphumidor.com and Thompsoncigars.com


cant speak for much else.

[icehog3]

Originally Posted by s15driftking

i saw a guy who bought an imperfect and it was damaged during hsipping. they left him out to dry.

Did they claim the damage was the original "imperfection'?

[newcigarz]

I had a great experience with them. Got a cabinet humi from them ( before my Aristocrat) that I still have. I had a problem with a broken catch on the door and they got a new one out quick.

It's not an Aristocrat, but for the money it served it's purpose well.

[icehog3]

Originally Posted by newcigarz

I had a great experience with them. Got a cabinet humi from them ( before my Aristocrat) that I still have. I had a problem with a broken catch on the door and they got a new one out quick.

It's not an Aristocrat, but for the money it served it's purpose well.

That's one of the same ones I bought from them, Tony. Served me well for a couple years, and now is serving another Inmate well. I had a problem with the first door they sent for it, and they sent me a new one overnight, and told me to just pitch the bad one rather than ship it back.

[s15driftking]

Originally Posted by icehog3

Did they claim the damage was the original "imperfection'?

i say yes, it was in-fact the reason why it was sold as an imperfect.

read post 14.

http://www.puff.com/forums/vb/access...-question.html

[icehog3]

Originally Posted by s15driftking

i say yes, it was in-fact the reason why it was sold as an imperfect.

read post 14.

http://www.puff.com/forums/vb/access...-question.html

Seriously? That's it? I don't see a big story about how it was trashed, I see that the guy told them it was dented. Maybe a little clearer communication from him might have solved the problem. I was able to communicate my issue to cheaphumidors, and they solved it in one day.

[AD720]

Originally Posted by icehog3

Seriously? That's it? I don't see a big story about how it was trashed, I see that the guy told them it was dented. Maybe a little clearer communication from him might have solved the problem. I was able to communicate my issue to cheaphumidors, and they solved it in one day.

[Rabidsquirrel]

Originally Posted by s15driftking

i saw a guy who bought an imperfect and it was damaged during hsipping. they left him out to dry.

He should have contacted the shipping company first.

[AD720]

Originally Posted by s15driftking

i saw a guy who bought an imperfect and it was damaged during hsipping. they left him out to dry.


I have had great luck with Tamphumidor.com and Thompsoncigars.com


cant speak for much else.

I find it slightly ironic that one person, one time has an issue with cheaphumidors.com and you are ready to write them off forever but many people, many times have had problems with Thompsons and you continue to tout them as great. There may be more people who have had issues but it seems like this is the one that is brought up every time cheap humidors in mentioned.

As I said in the other thread it was obvious (to me) that the damage occured in shipping. The OP of that thread posted a few things that cheaphumidors.com said but we really only see one side of the story there. I'm not saying the OP is lying or anything, but keep in mind when people are upset, especially about $$, that things often get confused/misunderstood and emotions on both sides of the cash register can get in the way of coming to an amicable conculsion. Who knows what was really said? There comes a point as a retailer when you have to except that nothing that you can do is going to satisfy certain unhappy customers.

My (and with every attempt to not be a shill) -

I, personally, have had a postive experence with cheaphumidors.com. Others have had postive exeperences with them as well.