Xikar repair question

07-02-2012, 03:52 PM

XIKAR doesn't send notifications for the returns they receive. However, if you email info@xikar.com or call 866-676-7380, you'll get a quick reply of the status of your return. They don't keep returns in-house for longer than 3-5 business days.

forgop · 07-02-2012, 03:58 PM

Quote:

Originally Posted by XikarAddict

XIKAR doesn't send notifications for the returns they receive. However, if you email info@xikar.com or call 866-676-7380, you'll get a quick reply of the status of your return. They don't keep returns in-house for longer than 3-5 business days.

Thanks for the info. I was mainly curious what others have experienced in the past as I had never sent anything in.

As a whole, I received a new replacement and the turnaround time was a total of 8 days from the day mine shipped until a replacement arrived at my door in lieu of a "repair". No complaints at all.

to Xikar

FriendlyMan · 07-03-2012, 09:53 AM

I had the same thing with my $50 lighter. The button/ switch stopped working. had it back in no time. Great service.

07-02-2012, 03:52 PM	#1
XikarAddict Guest Posts: n/a	Re: Xikar repair question XIKAR doesn't send notifications for the returns they receive. However, if you email info@xikar.com or call 866-676-7380, you'll get a quick reply of the status of your return. They don't keep returns in-house for longer than 3-5 business days.

07-03-2012, 09:53 AM	#3
FriendlyMan Still Watching My Back Join Date: Jul 2009 First Name: JACK Location: NYC Posts: 212 Trading: (7)	Re: Xikar repair question I had the same thing with my $50 lighter. The button/ switch stopped working. had it back in no time. Great service.