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Old 10-17-2008, 11:08 AM   #1
BengalMan
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Default Re: EverTorch Review

I did enjoy mine, until it stopped lighting. I refilled it, checked the flint, everything, it just stopped working. It sparks, but no flame. Anyone know the warrenty on these and who to contact regarding it?
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Old 10-17-2008, 12:08 PM   #2
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Default Re: EverTorch Review

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Originally Posted by BengalMan View Post
I did enjoy mine, until it stopped lighting. I refilled it, checked the flint, everything, it just stopped working. It sparks, but no flame. Anyone know the warrenty on these and who to contact regarding it?
Very odd, Did you possible save your warranty card? They have a pretty good process for warranty service there. If you can't find it, I will rescan it, or grab the process for you.
Do you hear gas escaping when you open it? Does it make a difference in the sound of the gas when you adjust the flame adjuster on the bottom of the lighter? I don't think they are very picky as far as fuel, but just for info, what are you using, and have you tried purging the lighter before filling?
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Old 10-17-2008, 01:43 PM   #3
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Default Re: EverTorch Review

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Very odd, Did you possible save your warranty card? They have a pretty good process for warranty service there. If you can't find it, I will rescan it, or grab the process for you.
Do you hear gas escaping when you open it? Does it make a difference in the sound of the gas when you adjust the flame adjuster on the bottom of the lighter? I don't think they are very picky as far as fuel, but just for info, what are you using, and have you tried purging the lighter before filling?
If you could get me the warrenty card that would be great. I bought it from a fellow on CS, worked flawlessly until recently when this problem started. I use only triple refined fuel or better. There may be a gas leak, I really don't know. I did notice that when I turn the gas all the way up, it sounds like it's leaking out of the top, but when I dial it down a bit, that goes away. Regardless, I'd rather just send it to them than worry about trying to screw with it myself.
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Old 10-17-2008, 02:40 PM   #4
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Default Re: EverTorch Review

Since getting mine I haven't had the opportunity to use it as often as I'd like but so far I'm quite pleased with it. All the pro's listed above are great, my only exception is that it isn't as heavy in the hand as a Dupont. As to be expected with that big of a difference in price but it is quite lighter that I had imagined in weight.

All in all a fabulous lighter for the money though
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Old 10-17-2008, 03:25 PM   #5
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Default Re: EverTorch Review

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Originally Posted by BengalMan View Post
If you could get me the warrenty card that would be great. I bought it from a fellow on CS, worked flawlessly until recently when this problem started. I use only triple refined fuel or better. There may be a gas leak, I really don't know. I did notice that when I turn the gas all the way up, it sounds like it's leaking out of the top, but when I dial it down a bit, that goes away. Regardless, I'd rather just send it to them than worry about trying to screw with it myself.
hmm.. As long as the lid is open, the gas valve is "ON." the gas adjustment valve will adjust to close off fuel entirely in the minimum position, and max flame of course at the opposite point. If you can hear gas as soon as you open the lid... and you have sufficient spark, and it sounds like you do, it sounds like a purge problem. Do you hear the sound when the lid is closed? If that is the case, it certainly needs warranty service.
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Old 10-17-2008, 03:32 PM   #6
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Default Re: EverTorch Review

I love my two, Was going to gift one but can't seem to part with it. very well made.
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Old 10-17-2008, 03:39 PM   #7
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Default Re: EverTorch Review

, maybe i'll just have to buy another in the next gb.
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