Heartfelt Experience

10-31-2011, 01:58 PM

I will parrot what others have said: great company and product. Would recommend in a heartbeat.

taltos · 10-31-2011, 02:32 PM

I have been using this company for quite a while, great people to deal with, things are always made right. I had ordered a couple of the 2 oz tubes and one was damaged. Called the company and a replacement made it to Massachusetts in 2 days with no return of the bad tube. Can't beat that kind of customer care.

10-31-2011, 04:38 PM

Quote:

Originally Posted by taltos

Called the company and a replacement made it to Massachusetts in 2 days with no return of the bad tube. Can't beat that kind of customer care.

Absolutely mirrors my experience. The wrong product was sent to me accidentally, and when I reported it the correct product was sent out without any delay.

10-31-2011, 01:58 PM	#1
darkninja67 Guest Posts: n/a	Re: Heartfelt Experience I will parrot what others have said: great company and product. Would recommend in a heartbeat.

10-31-2011, 02:32 PM	#2
taltos Really, really old Join Date: Oct 2008 First Name: Paul Location: Saugus, MA Posts: 2,486 Trading: (3)	Re: Heartfelt Experience I have been using this company for quite a while, great people to deal with, things are always made right. I had ordered a couple of the 2 oz tubes and one was damaged. Called the company and a replacement made it to Massachusetts in 2 days with no return of the bad tube. Can't beat that kind of customer care. __________________ Jimmy, some of its magic, some of its tragic, but I had a good life all the way. He Went to Paris, J. Buffett