Warning!!! If your planning a trip anywhere...

md4958 · 12-30-2008, 01:06 PM

Ive used hotels.com on a few occasions with no ill result. I use expedia ALL the time! But for booking through either site, a major drawback is that you get charged for your stall all UP FRONT.

What i have done in the past is to find a rate on either site, and call the hotel directly. They usually, not always, will offer you the online rate.

I did this in Rome a few years ago and saved about $600 on a three-night stay

cigarmonkel · 12-30-2008, 01:40 PM

they are lucky we weren't up there yet. i would have stolen my friends car to drive down there and only gods knows the things i would have done to that entire building... 2hrs on the phone with THE WORST customer service i've ever dealt with had really gotten under my skin by that point. I feel like they said they could book us at that hotel and they said they did, then when they realize they couldn't they booked us at a day's inn in... oklahoma??? then when they realized that we realized they f*cked up they told us they had booked us at another hotel when they knew they weren't allowed to due to the changed contract.

I don't think a big company like that would not update their contracts on their computer... i highly doubt they went months without updating their computers.

I feel like they kept giving us the run around.

irons · 12-30-2008, 01:50 PM

At least they eventually gave you the cash + some back. You might want to make a post at The Consumerist as well. The like stories like this.

12-30-2008, 01:06 PM	#1
md4958 Captain Cannoli Join Date: Oct 2008 First Name: Moe Location: Suffield, CT Posts: 5,712 Trading: (62)	Re: Warning!!! If your planning a trip anywhere... Ive used hotels.com on a few occasions with no ill result. I use expedia ALL the time! But for booking through either site, a major drawback is that you get charged for your stall all UP FRONT. What i have done in the past is to find a rate on either site, and call the hotel directly. They usually, not always, will offer you the online rate. I did this in Rome a few years ago and saved about $600 on a three-night stay __________________ "One fart can foul the air for everyone" - Esteemed philosopher "If avoiding the nasty $hit is being a snob, them I am guilty as charged."- Same esteemed philosopher.

12-30-2008, 01:40 PM	#2
cigarmonkel User Title goes here Join Date: Oct 2008 Location: a2/ypsi. in the mitten Posts: 1,594 Trading: (32)	Re: Warning!!! If your planning a trip anywhere... they are lucky we weren't up there yet. i would have stolen my friends car to drive down there and only gods knows the things i would have done to that entire building... 2hrs on the phone with THE WORST customer service i've ever dealt with had really gotten under my skin by that point. I feel like they said they could book us at that hotel and they said they did, then when they realize they couldn't they booked us at a day's inn in... oklahoma??? then when they realized that we realized they f*cked up they told us they had booked us at another hotel when they knew they weren't allowed to due to the changed contract. I don't think a big company like that would not update their contracts on their computer... i highly doubt they went months without updating their computers. I feel like they kept giving us the run around.

12-30-2008, 01:50 PM	#3
irons Just in from the Storm Join Date: Dec 2008 Posts: 34 Trading: (0)	Re: Warning!!! If your planning a trip anywhere... At least they eventually gave you the cash + some back. You might want to make a post at The Consumerist as well. The like stories like this.