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Reload this Page Illusione Ultra = Ultra bad!
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Old 09-03-2011, 12:31 AM   #13
Skywalker
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Default Re: Illusione Ultra = Ultra bad!
I think the response was appropriate!

You got an apology! And were told that he would try harder in the future to communicate with the factory so that the quality will be better.

I personally, have not had a problem with Illusione cigars or their service!

I love their cigars and look forward to smoking an Ultra tomorrow!

If I have the same problem with the one I smoke, I'll report it on this thread!
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