Walmart latest Auto repair rip-off servicer?

RevSmoke · 12-10-2010, 08:05 AM

it doesn't happen only to women.

I had purchased tires with free lifetime rotation and balancing at the local Tire Barn.

Made my first appointment to have tires rotated and balanced, told them I only had 30 minutes, would that be OK? "Not a problem."

Got there, reminded them of my time constraint, and was told not to worry. 25 minutes later the tech working on my vehicle comes out and proceeds to say, "Your air filter is clogged, your wipers need replacing, and..." At which point I interupt him, "Can you explain to me why the hood of my car is open? Since when do you need to open the hood to rotate and balance tires?"

He tries to explain that this is a courtesy service that they do for customers.

I asked, "are my tires done?"

"No"

"Pull my car out and bring it around front."

He said, "I'll get your bill for the work that was done."

That's when I asked to speak to a manager. I didn't pay any bill, didn't get my tires rotated and balanced that day, left the manager a bit disappointed. Went to my normal mechanic, told him about the situation, asked him for a similar deal on new tires (with rotation & balancing for the life of the tires) to which he agreed. So, I had him give me new tires, throw the others in the trunk, and two days later went back to Tire Barn.

You know what, I got a total refund for the tires, even with almost 5k on them. Seems it is wise to keep the local clergy content. Seems he was worried that I might preach about fraud and stealing from the pulpit, and name names of places where such things happen - even to clergy. Wonder where he got such an idea from.

Peace of the Lord be with you.

12-10-2010, 08:05 AM	#1
RevSmoke Ain't Never Gonna Leave Join Date: Oct 2008 First Name: Todd Location: Northcentral woods of Wisconsin Posts: 6,893 Trading: (51)	Re: Walmart latest Auto repair rip-off servicer? it doesn't happen only to women. I had purchased tires with free lifetime rotation and balancing at the local Tire Barn. Made my first appointment to have tires rotated and balanced, told them I only had 30 minutes, would that be OK? "Not a problem." Got there, reminded them of my time constraint, and was told not to worry. 25 minutes later the tech working on my vehicle comes out and proceeds to say, "Your air filter is clogged, your wipers need replacing, and..." At which point I interupt him, "Can you explain to me why the hood of my car is open? Since when do you need to open the hood to rotate and balance tires?" He tries to explain that this is a courtesy service that they do for customers. I asked, "are my tires done?" "No" "Pull my car out and bring it around front." He said, "I'll get your bill for the work that was done." That's when I asked to speak to a manager. I didn't pay any bill, didn't get my tires rotated and balanced that day, left the manager a bit disappointed. Went to my normal mechanic, told him about the situation, asked him for a similar deal on new tires (with rotation & balancing for the life of the tires) to which he agreed. So, I had him give me new tires, throw the others in the trunk, and two days later went back to Tire Barn. You know what, I got a total refund for the tires, even with almost 5k on them. Seems it is wise to keep the local clergy content. Seems he was worried that I might preach about fraud and stealing from the pulpit, and name names of places where such things happen - even to clergy. Wonder where he got such an idea from. Peace of the Lord be with you. __________________ Todd__ "Smoke what you like, and enjoy it!"