Alas, bad shipping means no GoF's

Silound · 12-04-2008, 10:57 PM

5-pack from CBid. UPS mauled the box so badly that, despite adequate packaging around the cigars, all but one were severely damaged beyond smokability. Two were split the length of the cigar, two had crushed heads and feet, and one the wrapper was peeling off (possibly repairable....possibly).

So, off goes the email to CBid's CS team, hopefully I can get some replacements

No midnight joy for me.

DrDubzz · 12-04-2008, 11:51 PM

I wish they would ship USPS, that sucks man.

I think they'll make it better though, Cbid has some good customer service.

goodluck!

Volt · 12-05-2008, 03:07 AM

Man - I haven't seen a box that beat up in ages. Just pure evil.....

sofaman · 12-05-2008, 04:20 AM

Thats a shame

elderboy02 · 12-05-2008, 04:51 AM

Quote:

Originally Posted by RX2010

I wish they would ship USPS, that sucks man.

...

They do!

You have to give their customer service dept a call and ask them to ship USPS. It costs an extra buck or two because they have to insure it, but I love USPS b/c I get my cigars on a Saturday instead of on a Monday. I don't like the idea of my cigars sitting in a warehouse all weekend. I hardly ever order off of C-bid though.

ucla695 · 12-05-2008, 06:39 AM

Quote:

Originally Posted by elderboy02

They do!

You have to give their customer service dept a call and ask them to ship USPS. It costs an extra buck or two because they have to insure it, but I love USPS b/c I get my cigars on a Saturday instead of on a Monday. I don't like the idea of my cigars sitting in a warehouse all weekend. I hardly ever order off of C-bid though.

That's great news. I have never used C-bid, but it's great they're standing by their product. I'm with you on cigars sitting in the warehouse over the weekend, but I'm less concerned during the winter months.

dunng · 12-05-2008, 06:40 AM

Ouch... they will take care of you though!

Fumador · 12-05-2008, 06:46 AM

Yes, their customer service is great. I order the majority of my stuff from them/CI.

chippewastud79 · 12-05-2008, 07:23 AM

I stick with the DHL delivery and have never had a problem. I have it set up for once a week shipping and my orders ship Thursday and arrive in NKy. on Saturday. Works the best and you don't have to pay the extra money for USPS.

bigloo · 12-05-2008, 05:24 PM

Usually CI/Cbid package the higher end cigars like a tank. I won a 5pack of La Aurora PReferidos along with some usual NC 5 packs, the usual NC stuff is put into plastic zippies and tossed into the box with some air pillow, the La Auroras tooks three days to get out of all the freaking bubble wrap. I am very suprised the GOF was not given the atomic treatment. CI will take care of you though.

Homebrewer · 12-05-2008, 05:30 PM

That really sucks. I have repaired and smoked more damaged smokes though. Get replacements, but don't trash 'em.

12-04-2008, 10:57 PM	#1
Silound ex-CS Swamp Gorilla Join Date: Nov 2008 Location: Somewhere in a swamp, south of sanity Posts: 802 Trading: (15)	Alas, bad shipping means no GoF's 5-pack from CBid. UPS mauled the box so badly that, despite adequate packaging around the cigars, all but one were severely damaged beyond smokability. Two were split the length of the cigar, two had crushed heads and feet, and one the wrapper was peeling off (possibly repairable....possibly). So, off goes the email to CBid's CS team, hopefully I can get some replacements No midnight joy for me. __________________ Back in black, and better than ever! You can't keep a good gorilla down! LSU Geaux Tigers! Last edited by Silound; 06-12-2012 at 09:22 AM.

12-04-2008, 11:51 PM	#2
DrDubzz Formerly RX2010 Join Date: Oct 2008 First Name: Tim Location: Virginia Posts: 2,201 Trading: (34)	Re: Alas, bad shipping means no GoF's I wish they would ship USPS, that sucks man. I think they'll make it better though, Cbid has some good customer service. goodluck!

12-05-2008, 03:07 AM	#3
Volt I'm nuts for the place Join Date: Oct 2008 Posts: 2,799 Trading: (19)	Re: Alas, bad shipping means no GoF's Man - I haven't seen a box that beat up in ages. Just pure evil..... __________________ Curing the infection... One bullet at a time.

12-05-2008, 04:20 AM	#4
sofaman Feeling at Home Join Date: Nov 2008 Location: Dubois,PA Posts: 604 Trading: (7)	Re: Alas, bad shipping means no GoF's Thats a shame __________________ http://www.cigarasylum.com/vb/showth...80#post1461280

12-05-2008, 06:40 AM	#7
dunng MassHole Join Date: Oct 2008 First Name: Greg Location: MassHole Posts: 4,719 Trading: (59)	Re: Alas, bad shipping means no GoF's Ouch... they will take care of you though! __________________ MassHole Banter

12-05-2008, 06:46 AM	#8
Fumador Go Irish!!! Join Date: Oct 2008 Location: WI Posts: 265 Trading: (3)	Re: Alas, bad shipping means no GoF's Yes, their customer service is great. I order the majority of my stuff from them/CI. __________________ Tunneled like a gopher and tighter than a virgin on prom night!!! -Skywalker

12-05-2008, 07:23 AM	#9
chippewastud79 Fatter than you! Join Date: Oct 2008 First Name: Larry Location: A little place called home. Posts: 5,397 Trading: (44)	Re: Alas, bad shipping means no GoF's I stick with the DHL delivery and have never had a problem. I have it set up for once a week shipping and my orders ship Thursday and arrive in NKy. on Saturday. Works the best and you don't have to pay the extra money for USPS. __________________ If we weren't supposed to eat animals, then how come they're made of meat? You can never have too many cigars, they are like an investment in good times.

12-05-2008, 05:24 PM	#10
bigloo Crazy like a fox Join Date: Oct 2008 First Name: Lu Location: Rose City Posts: 905 Trading: (27)	Re: Alas, bad shipping means no GoF's Usually CI/Cbid package the higher end cigars like a tank. I won a 5pack of La Aurora PReferidos along with some usual NC 5 packs, the usual NC stuff is put into plastic zippies and tossed into the box with some air pillow, the La Auroras tooks three days to get out of all the freaking bubble wrap. I am very suprised the GOF was not given the atomic treatment. CI will take care of you though.

12-05-2008, 05:30 PM	#11
Homebrewer Love'm Tatuaje Join Date: Oct 2008 Posts: 158 Trading: (9)	Re: Alas, bad shipping means no GoF's That really sucks. I have repaired and smoked more damaged smokes though. Get replacements, but don't trash 'em.