Trying to cancel DirecTV

[macpappy]

I recently canceled my DirecTV account and didn't have the hassle you described but that's because I waited until my 2 year contract was up. My fight - ongoing - is that when I canceled service last month they said they would send me shipping boxes & labels so that I could send the dvr and 3 receivers back at no charge. If I didn't send it back within 5 working days after receiving the box I would be charged for the equipment. Here's the catch: THEY NEVER SENT THE BOXES! I called and they said they did. I said by who and was told Fedex. I told them to check Fedex because I never received the boxes.

I am still arguing with them about this.