No more Dells for me

Originally Posted by rennD

Mine came with a CD but it is a standard Windows Vista install. It does not restore to original with the restore partition. I called Dell and they sent me the DVD with the image I needed. Not sure if they still do this though.

If you were to ask me today about support, I have always been happiest with HP support. So, I guess no more Dells for me either

HP screwed me over pretty good. Long story, but in the end AMEX took care of me. HP are kings of the "not our fault...." despite evidence showing they tried to cover up the problems with that video card overheating and dying through a sneaky bios update....
oh, and even though you have the same video card in your machine, had the same problems, as everyone else... because it was a factory direct custom build from HP, they won't fix it without $700. Ya HP, smyd,.