Quote:
Originally Posted by s15driftking
Cigar customer service is different from alot of other industries.
Put it this way. Every place that i've ever done business with, that i've had quality issues with, has done right by their customer service and satisfied me to no end by making things work.
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Help me understand this logic. You won't do business with cheaphumidors.com because of *1* customer service issue, but you'll do business with Thompson despite *many* customer service issues? I mean, I'm a newbie, and I'd think twice before buying from Thompson.