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Old 01-21-2014, 06:08 PM   #1
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Default Xikar is sweet!!

I registered my new lighter today for the warranty and Xikar is sending a free sheath for it, I also registered my cutter and a free sheath is coming for it (it is not in hand yet but ordered) also, that is sweet

That brings me to another thing, I ordered both from tobaccogeek.com the prices on their items were awesome and free shipping, looks like they have a ton of accessories, my cutter was backordered but I have been dealing with Richard and their customer service is top notch!!! Anyways I have no affiliation with this company but I can give them a big . Check em' out if your in the market for something.
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Old 01-21-2014, 06:18 PM   #2
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Default Re: Xikar is sweet!!

Good customer service is a dying breed. Glad to hear some still work to achieve customer satisfaction.
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Old 01-21-2014, 06:22 PM   #3
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Default Re: Xikar is sweet!!

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Good customer service is a dying breed. Glad to hear some still work to achieve customer satisfaction.
Couldn't have said it any better
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Old 01-21-2014, 06:29 PM   #4
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Default Re: Xikar is sweet!!

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Here it is
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Old 01-21-2014, 06:41 PM   #5
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Default Re: Xikar is sweet!!

Ok, now the real question. Does it fit in your new purse????
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Old 01-21-2014, 06:43 PM   #6
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Default Re: Xikar is sweet!!

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Ok, now the real question. Does it fit in your new purse????
See my updated bomb post, ass!!
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Old 01-21-2014, 06:49 PM   #7
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Default Re: Xikar is sweet!!

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Originally Posted by Ogre View Post
Ok, now the real question. Does it fit in your new purse????
He upgraded to a fanny pack right?



Thanks for the heads up Mike, I'm looking for a lighter.
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Old 01-21-2014, 08:18 PM   #8
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Default Re: Xikar is sweet!!

Quote:
Originally Posted by Remo View Post
I registered my new lighter today for the warranty and Xikar is sending a free sheath for it, I also registered my cutter and a free sheath is coming for it (it is not in hand yet but ordered) also, that is sweet
Sheath, is like like a condom, to carry in your little purse?
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Old 01-21-2014, 08:20 PM   #9
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Default Re: Xikar is sweet!!

Quote:
Originally Posted by Remo View Post
I registered my new lighter today for the warranty and Xikar is sending a free sheath for it, I also registered my cutter and a free sheath is coming for it (it is not in hand yet but ordered) also, that is sweet
IIRC it took like 6 weeks to arrive. Not bad quality for being free either. Nice touch by Xikar.
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Old 01-21-2014, 08:22 PM   #10
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Default Re: Xikar is sweet!!

The sheath is so he doesn't get any lipstick or tampon fuzz on the lighter when it's all bouncing around in his new purse.
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Old 01-21-2014, 08:24 PM   #11
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Default Re: Xikar is sweet!!

Again....!!!!
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Old 01-21-2014, 08:30 PM   #12
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Default Re: Xikar is sweet!!




"It's not a purse it's European!"
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Old 01-21-2014, 08:34 PM   #13
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Default Re: Xikar is sweet!!

Exactly Jason Get some culture asshats!!!
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Old 01-21-2014, 09:33 PM   #14
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Default Re: Xikar is sweet!!

The sheath will fit nice in his fanny pack. Next to the pads and lube
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Old 01-21-2014, 09:39 PM   #15
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Default Re: Xikar is sweet!!

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The sheath will fit nice in his fanny pack. Next to the pads and lube
You're filthy....
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Old 01-21-2014, 09:45 PM   #16
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Default Re: Xikar is sweet!!

Xikar does have a good policy regarding warranty and service, but I wonder what percentage of people actually return malfunctioning lighters or broken cutters.

Have had a cigarknife along with a non-brand name butane lighter for about 5+ years now, both of which outlasted multiple Xikars in each category. Long story short, after my B&M replaced a couple of each, I just said F it and threw them away.
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Old 01-21-2014, 10:07 PM   #17
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Default Re: Xikar is sweet!!

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Xikar does have a good policy regarding warranty and service, but I wonder what percentage of people actually return malfunctioning lighters or broken cutters.

Have had a cigarknife along with a non-brand name butane lighter for about 5+ years now, both of which outlasted multiple Xikars in each category. Long story short, after my B&M replaced a couple of each, I just said F it and threw them away.
My $5 Ronson is still going strong, but asthetically just wanted a nicer lighter.
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Old 01-22-2014, 12:12 PM   #18
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Default Re: Xikar is sweet!!

Quote:
Originally Posted by mk05 View Post
Xikar does have a good policy regarding warranty and service, but I wonder what percentage of people actually return malfunctioning lighters or broken cutters.

Have had a cigarknife along with a non-brand name butane lighter for about 5+ years now, both of which outlasted multiple Xikars in each category. Long story short, after my B&M replaced a couple of each, I just said F it and threw them away.
I've returned my lighter for service once, and my cutter. they fixed my lighter and sent me a brand new cutter to replace my broken one. Got them back in about 8 days. Great service!
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Old 01-22-2014, 06:22 AM   #19
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Default Re: Xikar is sweet!!

I have been a fan of xikar for almost 20 years. Their knives are very good and their warranty program is second to none. When my first expensive lighter quit and collibri told me to buy a new one at more than $100 I started looking for alternatives. When I saw Xikar I looked at my knife again and said cant be any worse than my collibri.

Since that time I have sent my cutter back 3 times to have the blades cleaned or replaced and my lighter after more than 10 years quit sent it back and less than 2 weeks later had a new one with the leather condom as my old one had numerous chips in the finish.

I screwed up last winter and left my lighter in the car one afternoon at work and the case separated. I emailed them admitted it was my error and they still said not to worry just send it back and they will fix or replace it.
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Old 01-22-2014, 07:28 AM   #20
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Default Re: Xikar is sweet!!

They have a good internet price for the Ronson Jetlite Butane Cigar lighter in Satin Dusk at $8.99 with free shipping. However, I was at the drug store Saturday and picked the same lighter up for $3.50. It was full of butane and at that price it's fairly disposable should it fail.
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