I can't speak for anyone else, but let me explain my own interest in tobii's (lack of) responses...
Quote:
Originally Posted by sodomanaz
Fatwallet/Slickdeals effect. There is a reason why customer service has gone down the tubes and it is partially because of advantageous assholes ruining it for everyone else.
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First off, you're absolutely right about this - and for that reason it would have made sense not to post this thread to begin with, as the logical conclusion was fairly foreseeable. Posting after a bad customer service experience is one thing, but as it stands this thread has no real purpose. The fill in the blanks outcome is pretty obvious, without giving the satisfaction of any sort of detail.
Second, since he never said anything about the cigar tasting bad or not smoking well due to the stem, I can only imagine it was fine and just happened to have a stem in it. Certainly if I were writing a complaint letter, I wouldn't leave out a "detail" such as the whole cigar being ruined, if that were the case (also he says he pulled it out of the NUB - sounds like it was perfectly enjoyable). As such I guess if a cigar with a stem doesn't satisfy him, I have a morbid curiosity to know what DOES satisfy him. Must have been quite a haul! Griping about a cigar that tastes and smokes fine but has a stem in it is like griping about the fact that my sports car doesn't have cup holders. IF in fact the stem didn't hinder the smoking, I would go so far as to say that tobii IS the guy ruining customer service for the rest of us.