Cancel your credit card before you die..........(h

G G · 03-28-2009, 10:26 AM

not sure if this is true, but it very well could be.

Now some people are really stupid!!!!
Be sure and cancel your credit cards before you die.
This is so priceless, and so, so easy to see happening, customer service being what it is today.
A lady died this past January, and Citibank billed her for February and March for their annual service charges on her credit card, and added late fees and interest on the monthly charge. The balance had been $0.00 when she died, but now somewhere around $60.00. A family member placed a call to Citibank.
Family Member: 'I am calling to tell you she died back in January.'
Citibank:'The account was never closed and the late fees and charges still apply.'
Family Member: 'Maybe, you should turn it over to collections.'
Citibank: 'Since it is two months past due, it already has been.'
Family Member: So, what will they do when they find out she is dead?'
Citibank: 'Either report her account to frauds division or report her to the credit bureau, maybe both!'
Family Member: 'Do you think God will be mad at her?'
Citibank: 'Excuse me?'
Family Member:'Did you just get what I was telling you - the part about her being dead?'
Citibank: 'Sir, you'll have to speak to my supervisor.'
Supervisor gets on the phone:
Family Member: 'I'm calling to tell you, she died back in January with a $0 balance.'
Citibank: 'The account was never closed and late fees and charges still apply.'
Family Member: 'You mean you want to collect from her estate?'
Citibank: (Stammer) 'Are you her lawyer?'
Family Member: 'No, I'm her great nephew.' (Lawyer info was given)
Citibank: 'Could you fax us a certificate of death?'
Family Member: 'Sure.' (Fax number was given )
After they get the fax
Citibank: 'Our system just i! sn't set up for death. I don't know what more I can do to help.'
Family Member: 'Well, if you figure it out, great! If not, you could just keep billing her. She won't care.'
Citibank:'Well, the late fees and charges will still apply.'
(What is wrong with these people?!?)
Family Member: 'Would you like her new billing address?'
Citibank: 'That might help...'
Family Member: 'Odessa Memorial Cemetery, Highway 129, Plot Number 69.'
Citibank: 'Sir, that's a cemetery!'
Family Member: 'And what do you do with dead people on your planet???'

WildBlueSooner · 03-28-2009, 10:38 AM

"Family Member: 'Odessa Memorial Cemetery, Highway 129, Plot Number 69.'
Citibank: 'Sir, that's a cemetery!'
Family Member: 'And what do you do with dead people on your planet???'"

Haha....f'in idiots if thats true. Kind of doubt it though. Reminds me of the call that kid made to close his AOL account!

G G · 03-28-2009, 10:44 AM

I figure it's fiction too, but I can see where it could easily happen that way. It is my opinion that the more "advanced" we get as a society the stupider we get.

Fumes · 03-28-2009, 11:37 AM

apparently this one has made the rounds... but probably for a good reason. It's not so hard to believe.

http://www.snopes.com/business/bank/deadcard.asp

markem · 03-28-2009, 11:38 AM

It's true, it's true!

I've had the exact same problem canceling cards every time I died.

lightning9191 · 03-28-2009, 12:16 PM

G G · 03-28-2009, 12:20 PM

Quote:

Originally Posted by Fumes

apparently this one has made the rounds... but probably for a good reason. It's not so hard to believe.

http://www.snopes.com/business/bank/deadcard.asp

I normally check emails I get with snopes but this time i figured it was bogus but not that far fetched.

Whee · 03-28-2009, 12:20 PM

Quote:

Originally Posted by lightning9191

I had an eerily similiar tale with a certain on-line internet provider here in America...

My dad had an account, and we he passed I tried to cancel. They continued to bill his checking account (which was open for Mom to access) and actually told me to have him write a letter to cancel service.

(anyone know a good re-animator?)

Eventually had to send death certificate and a copy of the obit to cancel it after 6 mos.

G G · 03-30-2009, 09:01 PM

We are being overrun by idiots.

Quote:

Originally Posted by illinoishoosier

I had an eerily similiar tale with a certain on-line internet provider here in America...

My dad had an account, and we he passed I tried to cancel. They continued to bill his checking account (which was open for Mom to access) and actually told me to have him write a letter to cancel service.

(anyone know a good re-animator?)

Eventually had to send death certificate and a copy of the obit to cancel it after 6 mos.

03-30-2009, 10:05 PM

Quote:

Originally Posted by illinoishoosier

I had an eerily similiar tale with a certain on-line internet provider here in America...

My dad had an account, and we he passed I tried to cancel. They continued to bill his checking account (which was open for Mom to access) and actually told me to have him write a letter to cancel service.

(anyone know a good re-animator?)

Eventually had to send death certificate and a copy of the obit to cancel it after 6 mos.

You can get that service for fee now,,,why pay fees? As long as you have a broadband account it's free,,,you just have to make the switch.

CBI_2 · 03-30-2009, 10:15 PM

Doooh!

Funny.

DPD6030 · 04-01-2009, 11:18 AM

Might be true. Good one Greg. I know from other's personal experiances that they do require death certificates.

03-28-2009, 10:26 AM	#1
G G BR549 Join Date: Oct 2008 First Name: Greg Location: Taylor, FL. Posts: 12,725 Trading: (10)	Cancel your credit card before you die..........(h not sure if this is true, but it very well could be. Now some people are really stupid!!!! Be sure and cancel your credit cards before you die. This is so priceless, and so, so easy to see happening, customer service being what it is today. A lady died this past January, and Citibank billed her for February and March for their annual service charges on her credit card, and added late fees and interest on the monthly charge. The balance had been $0.00 when she died, but now somewhere around $60.00. A family member placed a call to Citibank. Family Member: 'I am calling to tell you she died back in January.' Citibank:'The account was never closed and the late fees and charges still apply.' Family Member: 'Maybe, you should turn it over to collections.' Citibank: 'Since it is two months past due, it already has been.' Family Member: So, what will they do when they find out she is dead?' Citibank: 'Either report her account to frauds division or report her to the credit bureau, maybe both!' Family Member: 'Do you think God will be mad at her?' Citibank: 'Excuse me?' Family Member:'Did you just get what I was telling you - the part about her being dead?' Citibank: 'Sir, you'll have to speak to my supervisor.' Supervisor gets on the phone: Family Member: 'I'm calling to tell you, she died back in January with a $0 balance.' Citibank: 'The account was never closed and late fees and charges still apply.' Family Member: 'You mean you want to collect from her estate?' Citibank: (Stammer) 'Are you her lawyer?' Family Member: 'No, I'm her great nephew.' (Lawyer info was given) Citibank: 'Could you fax us a certificate of death?' Family Member: 'Sure.' (Fax number was given ) After they get the fax Citibank: 'Our system just i! sn't set up for death. I don't know what more I can do to help.' Family Member: 'Well, if you figure it out, great! If not, you could just keep billing her. She won't care.' Citibank:'Well, the late fees and charges will still apply.' (What is wrong with these people?!?) Family Member: 'Would you like her new billing address?' Citibank: 'That might help...' Family Member: 'Odessa Memorial Cemetery, Highway 129, Plot Number 69.' Citibank: 'Sir, that's a cemetery!' Family Member: 'And what do you do with dead people on your planet???' Last edited by G G; 03-28-2009 at 10:36 AM.

03-28-2009, 10:38 AM	#2
WildBlueSooner I'm nuts for the place Join Date: Feb 2009 First Name: James Location: Lexington, KY Posts: 3,322 Trading: (19)	Re: Cancel your credit card before you die........ "Family Member: 'Odessa Memorial Cemetery, Highway 129, Plot Number 69.' Citibank: 'Sir, that's a cemetery!' Family Member: 'And what do you do with dead people on your planet???'" Haha....f'in idiots if thats true. Kind of doubt it though. Reminds me of the call that kid made to close his AOL account! __________________ "To dilute the will to win is to destroy the purpose of the game. There is no substitute for victory"-- Douglas MacArthur

03-28-2009, 10:44 AM	#3
G G BR549 Join Date: Oct 2008 First Name: Greg Location: Taylor, FL. Posts: 12,725 Trading: (10)	Re: Cancel your credit card before you die........ I figure it's fiction too, but I can see where it could easily happen that way. It is my opinion that the more "advanced" we get as a society the stupider we get.

03-28-2009, 11:37 AM	#4
Fumes Not So Memorious Join Date: Oct 2008 First Name: Tom Posts: 205 Trading: (0)	Re: Cancel your credit card before you die........ apparently this one has made the rounds... but probably for a good reason. It's not so hard to believe. http://www.snopes.com/business/bank/deadcard.asp __________________ It has been my experience that folks who have no vices have very few virtues. -A. Lincoln

03-28-2009, 11:38 AM	#5
markem Bunion Join Date: Oct 2008 First Name: Mark Location: Second Star on the Right Posts: 22,621 Trading: (47)	Re: Cancel your credit card before you die........ It's true, it's true! I've had the exact same problem canceling cards every time I died. __________________ I refuse to belong to any organization that would have me as a member. ~ Groucho Marx

03-28-2009, 12:16 PM	#6
lightning9191 I think I'm normal... Join Date: Oct 2008 First Name: Kevin Posts: 1,007 Trading: (8)	Re: Cancel your credit card before you die........ __________________ I eat gummy bears by tearing them limb from limb and eating their heads last.

03-30-2009, 10:15 PM	#11
CBI_2 Have My Own Room Join Date: Oct 2008 First Name: Paul Location: In my skin. Posts: 2,066 Trading: (0)	Re: Cancel your credit card before you die........ Doooh! Funny. __________________ "The welfare of humanity is always the alibi of tyrants." Albert Camus Cool Cigar Themed Stuff

04-01-2009, 11:18 AM	#12
DPD6030 Shepard of the sheeple Join Date: Oct 2008 First Name: Andrew Location: The Mitten Posts: 7,166 Trading: (151)	Re: Cancel your credit card before you die........ Might be true. Good one Greg. I know from other's personal experiances that they do require death certificates.