Cigar Asylum Cigar Forum  

Go Back   Cigar Asylum Cigar Forum > Cigar Forums > Accessory Discussion / Reviews

Reply
 
Thread Tools Display Modes
Old 12-17-2016, 09:51 AM   #1
MrOneEyedBoh
Hon.
 
MrOneEyedBoh's Avatar
 
Join Date: Sep 2009
Posts: 953
Trading: (30)
MrOneEyedBoh will become famous soon enough
Default Re: Palio Cutters Acquired By Other Company

Yeah my cutter got a knick in the blade from a stem Id assume and now they are charging to even look at it.. So there is no guarantee that they will fix it or replace it. Ive had mine since 08.
MrOneEyedBoh is offline   Reply With Quote
Old 12-17-2016, 10:32 AM   #2
icehog3
Admiral Douchebag
 
icehog3's Avatar
15
 
Join Date: Oct 2008
First Name: Tom
Location: Clermont, Kentucky
Posts: 70,649
Trading: (60)
HUpmann
icehog3 has disabled reputation
Default Re: Palio Cutters Acquired By Other Company

Quote:
Originally Posted by MrOneEyedBoh View Post
Yeah my cutter got a knick in the blade from a stem Id assume and now they are charging to even look at it.. So there is no guarantee that they will fix it or replace it. Ive had mine since 08.
Did you try going back to the place of purchase? They should replace it free of charge as far as I know.
__________________


Thanks Dave, Julian, James, Kelly, Peter, Gerry, Dave, Mo, Frank, Týr and Mr. Mark!
icehog3 is offline   Reply With Quote
Old 12-17-2016, 06:14 PM   #3
markem
Bunion
 
markem's Avatar
16
 
Join Date: Oct 2008
First Name: Mark
Location: Second Star on the Right
Posts: 22,572
Trading: (47)
HUpmann
markem has disabled reputation
Default Re: Palio Cutters Acquired By Other Company

Quote:
Originally Posted by icehog3 View Post
Did you try going back to the place of purchase? They should replace it free of charge as far as I know.
The warranty has changed a bit. Looks like it needs to be returned for inspection first.

http://www.paliocutters.com/index.php/warranty/
__________________
I refuse to belong to any organization that would have me as a member.
~ Groucho Marx
markem is offline   Reply With Quote
Old 12-18-2016, 12:14 AM   #4
icehog3
Admiral Douchebag
 
icehog3's Avatar
15
 
Join Date: Oct 2008
First Name: Tom
Location: Clermont, Kentucky
Posts: 70,649
Trading: (60)
HUpmann
icehog3 has disabled reputation
Default Re: Palio Cutters Acquired By Other Company

Quote:
Originally Posted by markem View Post
The warranty has changed a bit. Looks like it needs to be returned for inspection first.

http://www.paliocutters.com/index.php/warranty/
__________________


Thanks Dave, Julian, James, Kelly, Peter, Gerry, Dave, Mo, Frank, Týr and Mr. Mark!
icehog3 is offline   Reply With Quote
Old 12-18-2016, 06:57 PM   #5
MrOneEyedBoh
Hon.
 
MrOneEyedBoh's Avatar
 
Join Date: Sep 2009
Posts: 953
Trading: (30)
MrOneEyedBoh will become famous soon enough
Default Re: Palio Cutters Acquired By Other Company

Quote:
Originally Posted by icehog3 View Post
Did you try going back to the place of purchase? They should replace it free of charge as far as I know.
It was through Cigar Mony... Which is gone now.
MrOneEyedBoh is offline   Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -6. The time now is 07:37 PM.


Powered by vBulletin® Version 3.7.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
All content is copyrighted jointly by Cigar Asylum and the content provider.