Don't kill that Grinder

replicant_argent · 01-12-2011, 07:17 PM

Just a warning....
Roasted a couple batches today...

And found another small, bean-sized stone in with my roasted beans.

Look through that coffee, boys, or you may be buying new burrs.

This makes 3 possible burr killers I have found in the last 3 months.
(2 or 3 different coffees, different suppliers)

BSB · 01-13-2011, 10:13 AM

Yup, sometimes it happens. You need to keep a close eye. Thanks for the reminder.

03-12-2011, 10:50 AM

This happened to me three weeks ago. My grinder is belt-driven so the burrs didn't get trashed...but the gear that drives the belt got stripped.

Luckily, Baratza is being great about this, sent me a PDF with detailed instructions and is mailing me the required replacement part.

OLS · 03-24-2011, 11:24 AM

I was getting that in a popular brand of shelled and roasted sunflower seeds. The
rocks are colored EXACTLY like a sunflower seed in the shell, and are some kind of pea gravel.
Talk about a shudder when you pour a bunch of de-shelled seeds into your hand and
pop em into your mouth and bite down on a ROCK! I complained to the company and
told them I was not suing or anything, but I wanted to alert them and help them to find
out how this was happening. THEY SAID they fixed it, sent me 5 dollars "hush money" and
things were great for a few more bags then I got it again the other day....crunch!

Pat1075 · 05-06-2011, 11:02 PM

Quote:

Originally Posted by OLS

I was getting that in a popular brand of shelled and roasted sunflower seeds. The
rocks are colored EXACTLY like a sunflower seed in the shell, and are some kind of pea gravel.
Talk about a shudder when you pour a bunch of de-shelled seeds into your hand and
pop em into your mouth and bite down on a ROCK! I complained to the company and
told them I was not suing or anything, but I wanted to alert them and help them to find
out how this was happening. THEY SAID they fixed it, sent me 5 dollars "hush money" and
things were great for a few more bags then I got it again the other day....crunch!

A big chain store's trail mix has this problem too. Unfortunately they are under the impression you are supposed to mix the trail in with everything else.

germantown rob · 05-06-2011, 11:06 PM

Quote:

Originally Posted by w squared

This happened to me three weeks ago. My grinder is belt-driven so the burrs didn't get trashed...but the gear that drives the belt got stripped.

Luckily, Baratza is being great about this, sent me a PDF with detailed instructions and is mailing me the required replacement part.

Baratza has A++ customer service.

01-12-2011, 07:17 PM	#1
replicant_argent Gravy Boat Winnah. Join Date: Oct 2008 First Name: Pete Location: my attorney has advised against giving this information to insane people Posts: 5,326 Trading: (22)	Don't kill that Grinder Just a warning.... Roasted a couple batches today... And found another small, bean-sized stone in with my roasted beans. Look through that coffee, boys, or you may be buying new burrs. This makes 3 possible burr killers I have found in the last 3 months. (2 or 3 different coffees, different suppliers) __________________ www.stogietorch.com Some days call for a stiff Pomade.

01-13-2011, 10:13 AM	#2
BSB Feeling at Home Join Date: Jan 2011 First Name: Bob Location: Colorado Springs, CO Posts: 897 Trading: (13)	Re: Don't kill that Grinder Yup, sometimes it happens. You need to keep a close eye. Thanks for the reminder. __________________ Ad majorem Dei gloriam!

03-12-2011, 10:50 AM	#3
w squared Guest Posts: n/a	Re: Don't kill that Grinder This happened to me three weeks ago. My grinder is belt-driven so the burrs didn't get trashed...but the gear that drives the belt got stripped. Luckily, Baratza is being great about this, sent me a PDF with detailed instructions and is mailing me the required replacement part.

03-24-2011, 11:24 AM	#4
OLS Suck It Join Date: Oct 2008 First Name: Brad Location: TN Posts: 7,912 Trading: (19)	Re: Don't kill that Grinder I was getting that in a popular brand of shelled and roasted sunflower seeds. The rocks are colored EXACTLY like a sunflower seed in the shell, and are some kind of pea gravel. Talk about a shudder when you pour a bunch of de-shelled seeds into your hand and pop em into your mouth and bite down on a ROCK! I complained to the company and told them I was not suing or anything, but I wanted to alert them and help them to find out how this was happening. THEY SAID they fixed it, sent me 5 dollars "hush money" and things were great for a few more bags then I got it again the other day....crunch!