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Old 12-04-2008, 09:28 PM   #1
neoflex
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Default Re: new shop ideas

Must have a decent selection of smokes and the staff must be friendly and accommodating. For example, there is a B&M close to work that has a fantastic selection, but the guy who runs the store is a real douche and has the personality of a wet towel. I hate to buy anything from them but they tend to get in some not so common things from time to time so I do pop in every once in awhile as much as it pains me. A perfect example of how much of a A-Hole this guy is the other day I popped in to see if they had Anejos. Sure enough they did but were sold out of Sharks. So when I asked if he knew if their other store had them in stock his answer was, " I dunno, why don't you call and ask?" Hmmm, would have been nice if he called for me but why would a douche of his caliber do such a thing? Anyway I grabbed a few sticks since they had no limits and went on my way thinking the same thing I always do when I walk out, "Why do I keep coming back?" I loved my old local back on Long Island. They had an awesome selection, a great lounge and the owner and other regulars could not be any friendlier.
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Old 12-04-2008, 02:53 PM   #2
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Default Re: new shop ideas

a great selection
decent prices
hot and friendly waitstaff
relaxed attitude
comfy lounge
proximity to my home
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Old 12-04-2008, 02:56 PM   #3
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Default Re: new shop ideas

what goatlocker said.

wifi and a good area to sit. I would love to take my laptop, be able to watch lectures and smoke my pipe or a larger cigar. it would definitely increase the frequency with which I do both
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Old 12-04-2008, 02:55 PM   #4
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Default Re: new shop ideas

Looks is not #1, functionality is for me but it must be laid back.

Location helps especially if I sneak out during work... Otherwise I would not mind driving a little after work hours.

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Old 12-04-2008, 03:42 PM   #5
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Default Re: new shop ideas

lockers aren't a terrible idea either, but not a necessity
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Old 12-04-2008, 04:04 PM   #6
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Default Re: new shop ideas

leather recliners and firm feeling women that would actually date me.
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Old 12-04-2008, 04:08 PM   #7
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Default Re: new shop ideas

The only thing I would add to the B & M I frequent would be a TV . They have comfy seating and a friendly staff . They also hold events regularly , don't mind if you smoke your own and usually every friday night it's kind of like a party there . Good friendly place to smoke .
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Old 12-04-2008, 08:59 PM   #8
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Default Re: new shop ideas

Quote:
Originally Posted by Bubba - NJ View Post
The only thing I would add to the B & M I frequent would be a TV . They have comfy seating and a friendly staff . They also hold events regularly , don't mind if you smoke your own and usually every friday night it's kind of like a party there . Good friendly place to smoke .
I forgot to add that I never got yelled at for moving any of the chairs around there either !
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Old 12-04-2008, 05:22 PM   #9
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Default Re: new shop ideas

Quote:
Originally Posted by SonsofClubDeck View Post
leather recliners and firm feeling women that would actually date me.
Heck, if they could date you, what's the point. I want crazy hot chicks that are way out of my league, but "friendly" for the tip.

Seriously, the biggest draws to a cigar shop for me are:
1. proximity to home or work - gotta be convenient to go there.
2. staff shouldn't be a-holes.
3. comfy place with decent ventilation to relax and actually enjoy a cigar - that's the whole point.
4. staff shouldn't be a-holes
5. something to drink or eat either available in the store or next door (nothing wrong with grabbing a happy meal and heading into the smoke shop)
6. decent selection of smokes, but not that important if I can bring my own
7. did I mention the staff shouldn't be a-holes.
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Old 12-04-2008, 05:24 PM   #10
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Default Re: new shop ideas

oooh you could give out minutos as the "toy" for the happy meal!
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Old 12-04-2008, 07:21 PM   #11
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Default Re: new shop ideas

in addition to MTB's sugggestion about the staff not being a-holes

how about the staff actually knows something about cigars??? Its pretty sad when a noob like me is educating the guy behind the counter
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Old 12-04-2008, 07:30 PM   #12
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Default Re: new shop ideas

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Originally Posted by md4958 View Post
in addition to MTB's sugggestion about the staff not being a-holes

how about the staff actually knows something about cigars??? Its pretty sad when a noob like me is educating the guy behind the counter
make them all pass a test on the difference between MOLD and plume
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Old 12-04-2008, 07:34 PM   #13
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Default Re: new shop ideas

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make them all pass a test on the difference between MOLD and plume
Show them the pictures at vitolas.net ... As well as the beetle pics!
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Old 12-04-2008, 07:33 PM   #14
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Default Re: new shop ideas

Cleaniness is my big thing, selection,as others have said place to sit and enjoy my cigar,alcohol is a plus. Internet service is a nice add-on. Great people and knowledge is most definately a key. Making sure the humidor is properly maintaining the cigars(but I think thats a given). Some of the guys have said they can order food from a place close, so location .. Hope this helps.
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Old 12-04-2008, 10:51 PM   #15
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Default Re: new shop ideas

Quote:
Originally Posted by barbourjay View Post
how important are looks? classier or more laid back?

the reason i ask is to get ideas of course. a self owned shop idea has been approved by my better half.

how important is location?

Quote:
Originally Posted by barbourjay View Post
if you were looking at becoming a member at a cigar shop or just someone who frequents one locally, what is the most important factor to you? or what do you look for in a shop?

The most important thing to me is a knowledgeable staff that is willing to take the time to help you when you are looking for something special. I want the sales person yo be able to help me with a with a good answer not just shoot from their hip and not know what they are talking about.

I do look to make sure they know what to do to keep the cigars well preserved. I hate it when I walk into a humidor and the cigars look dried out or wet. That's nuts.

Sorry if I was rnting but I hate it when the hired help don't even have a clue.
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Old 12-05-2008, 09:56 PM   #16
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Default Re: new shop ideas

I have to agree with many of you so far.
For me:
1. Selection (a wide variety and able to get those "hard to get" stogies) I can look over a lot issues with a shop but without selection, what's the point.

2. Friendly, knowledgeable staff that listen's to what your saying and tries to steer you in the right direction (towards your taste's not towards what cigar is the most expensive, to make a high $ sale).

3. A lounge or smoking area of some kind that makes you feel comfortable and not cramped or in the way. (a tv as someone mentioned is a big plus). My B&M always has coffee and soft drinks. The "regulars" take turns bringing in pastries, coffee cake etc.

4. A decent selection of accessories (e.g. butane, lighters, cutters/punches, humidors, travel cases etc.)

5. Hygrometers that are displayed in some manner throughout the humidor. I like to know what temp/R.H. they store their sticks.

6. Stogies prices somewhere around MSRP. I will walk out of a B&M as soon as I get the feeling that I'm being gouged. This is one of my pet peeves. If a company doesn't have a problem charging me $15+ over MSRP, what else don't they have a problem with?

That's about all I can think of. Great topic!!
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