Cigar Asylum Cigar Forum  

Go Back   Cigar Asylum Cigar Forum > Non Cigar Specialty Forums > Misc > Networking

Reply
 
Thread Tools Display Modes
Old 09-07-2010, 07:12 PM   #1
dunng
MassHole
 
dunng's Avatar
 
Join Date: Oct 2008
First Name: Greg
Location: MassHole
Posts: 4,719
Trading: (59)
Bolivar
dunng has disabled reputation
Default Senior Help Desk Representative - Waltham, MA

http://www.ventureloop.com/venturelo...hp?jobid=46770

Job Title: Senior Help Desk Representative
Job Date: 2010-09-03
Duration: Full-Time
Job Location(s): Waltham,MA,US
Description: The Senior Help Desk Representative is responsible for the daily end user support for various software packages running on Windows and Mac systems. The software packages include Microsoft Office, Oracle eBusiness Suite, PTC WindChill, SolidWorks, ANSYS, and various other software.

• Assist users with computer, telephone, and desktop software issues
• Respond to requests for technical support primarily via telephone calls and email
• Own issues until closure
• Document, track, and monitor problems to ensure timely resolution
• Update and maintain documentation and procedures for end-users
• Identify, research, and resolve technical problems
• Establish new user accounts
• Triage problems - take direct action or, when required, refer to another person, department or vendor
• Install, configure and upgrade computing related equipment as needed
• Install new applications and upgrades
• Work after hours and weekends as required

Education:

• BS degree in Computer Technology or equivalent experience

Experience / Skills:

• 3-5 years of related experience
• Excellent written and verbal communication skills needed
• Oracle eBusiness Suite experience is a plus

------------------------------------------------------

Just let me know if you are interested...
__________________
MassHole Banter
dunng is offline   Reply With Quote
Old 09-10-2010, 06:44 PM   #2
dunng
MassHole
 
dunng's Avatar
 
Join Date: Oct 2008
First Name: Greg
Location: MassHole
Posts: 4,719
Trading: (59)
Bolivar
dunng has disabled reputation
Default Re: Senior Help Desk Representative - Waltham, MA

I got 4 resumes so far from the VL posting... No clear winners yet.
__________________
MassHole Banter
dunng is offline   Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -6. The time now is 09:23 AM.


Powered by vBulletin® Version 3.7.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
All content is copyrighted jointly by Cigar Asylum and the content provider.