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Old 12-19-2010, 03:55 PM   #1
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Default Re: 12 Ronsons $17 until 8PM 12/9/10

Wow, here is Shnoop's response:

Thank you for your recent purchase. Presently, shnoop.com uses "Poopal" as the credit card processor, even for direct credit card orders. As such, all transactions are processed on "Poopal's" secure payment platform, which employs a sophisticated and proprietary algorithm to detect fraudulent transactions. In addition to this, we also subscribe to McAfee Secure, which performs a daily audit on our sites to ensure that all data sent between our sites and the credit card processor is secure, as well as PCI Compliance. Therefore, we do not believe that the security of your credit card was compromised on our site. If you have fraudulent transactions on your credit card, we encourage you to contact your card issuing bank to dispute the fraudulent transactions and request that they investigate the cause of it. Please don't hesitate to email us back if you have any further questions.

Regards,

The Shnoop Team
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Old 12-19-2010, 04:21 PM   #2
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Default Re: 12 Ronsons $17 until 8PM 12/9/10

FYI, Ryan....if a credit card company does not hold the cardholder responsible for fraudulent charges, the cardholder is no longer the victim in any criminal case...the credit card company would have to pursue the criminal charges.
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Old 12-19-2010, 04:49 PM   #3
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Default Re: 12 Ronsons $17 until 8PM 12/9/10

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FYI, Ryan....if a credit card company does not hold the cardholder responsible for fraudulent charges, the cardholder is no longer the victim in any criminal case...the credit card company would have to pursue the criminal charges.
I understand that and I'm sure the credit card co's do all they can to look into fraudulent charges. But there are different credit card companies being used by BOTLs that are getting screwed and if only 1 or 2 people are showing fraud charges for a certain card company, they are probably less likely to fully pursue a possible connection to a vendor than if they realized many more people were getting scammed by using the same vendor. I'm hoping some sort of law enforcement would like to see a complete list of customers whose credit cards are being compromised as this cannot be a coincidence and the trail has to lead to Shnoop.

I'm sure I couldn't help any more than the card co's doing their own investigation, but I have been scammed before and it just pisses me off. When I got scammed, I was told by the FBI and a County Computer Crimes division that they don't have time to go after small fish (even when I gave them a ton of evidence), so I think by creating a comprehensive list, someone would listen. Yeah that's a pipe dream, but still...

But if no one here cares after their card co's reverse the charges, then I guess I shouldn't care either... it still just pisses me off! LOL

Last edited by AlohaStyle; 12-19-2010 at 04:58 PM.
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Old 12-19-2010, 05:16 PM   #4
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Default Re: 12 Ronsons $17 until 8PM 12/9/10

At least they are taking my inquiry seriously...

2nd email from Shnoop:

Thank you for following up on this with us. Once again, we do regret and apologize for any inconvenience this may have caused you. At this time, we have referred this matter to our contact within Poopal, and requested that they review this matter thoroughly, to determine if the fraud was somehow inadvertently linked to shnoop.com. We can assure you that we will do our best to ensure that this is resolved in satisfactory manner to the best of our abilities.

Regards,

The Shnoop Team
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Old 12-19-2010, 07:43 PM   #5
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Default Re: 12 Ronsons $17 until 8PM 12/9/10

I totally understand Ryan. I would love to see the scammers get their due.
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Old 12-21-2010, 10:08 AM   #6
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Default Re: 12 Ronsons $17 until 8PM 12/9/10

Well, I can confirm this happened to me as well. I just got a call from my CC company and they told me that there had been a $1,080 charge to Dell they had declined due to shipping address and that they had several requests from "foreign sources" for charges to my card. They have cancelled the card and will be shipping me a new card in the next two days... All I have to do on my end is send a fraud report, which they'll mail me and I simply sign and return. I guess I got lucky...
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Old 12-21-2010, 12:40 PM   #7
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Default Re: 12 Ronsons $17 until 8PM 12/9/10

Its good to know that the services ensuring that the site is secure and verified actually care about it...NOT

I contacted both ****** and McAfee yet it seems they still feel the need to keep their logo associated with this site...

Just proves those seals mean nothing and it is all about the money they make of providing those seals....
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Old 12-21-2010, 12:46 PM   #8
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Default Re: 12 Ronsons $17 until 8PM 12/9/10

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FYI, if you ordered from this deal please watch your credit cards. Everyone I know over on the other forums that ordered this deal has had fradulant charges appear.

I Just got a call from Amex Fraud. Nailed for $3,000 charge to Luftansa and a 40.00 charge to Air asia.

Thankfully Amex is very good at detecting this stuff and stopped them in their tracks.

I have no doubt that the use of Schnoops was the culprit either through a direct fraud by the website or and indirect hacking into their database.
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Its good to know that the services ensuring that the site is secure and verified actually care about it...NOT

I contacted both ****** and McAfee yet it seems they still feel the need to keep their logo associated with this site...

Just proves those seals mean nothing and it is all about the money they make of providing those seals....
Did you lose money? "Everyone", that's a lot of people. I see only Amex people who have encountered these charges. What about the "Everyone" who use PP, Visa or MC? What proof do you have that the account number was not grabbed in the transaction between the third party biller and Amex?
Seems like an Amex issue and not the vendor? From every one who has posted I see 100% satisfaction in the product provided.
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Old 12-21-2010, 01:00 PM   #9
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Default Re: 12 Ronsons $17 until 8PM 12/9/10

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Did you lose money? "Everyone", that's a lot of people. I see only Amex people who have encountered these charges. What about the "Everyone" who use PP, Visa or MC? What proof do you have that the account number was not grabbed in the transaction between the third party biller and Amex?
Seems like an Amex issue and not the vendor? From every one who has posted I see 100% satisfaction in the product provided.

Hard to argue with this point.
I used Visa and to date, still no issues.
I can't see it being the vendor as they would not be selective in the fraud process.
If fraud is the intent, they would have nailed all of us.
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Old 12-21-2010, 01:26 PM   #10
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Default Re: 12 Ronsons $17 until 8PM 12/9/10

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Hard to argue with this point.
I used Visa and to date, still no issues.
I can't see it being the vendor as they would not be selective in the fraud process.
If fraud is the intent, they would have nailed all of us.
Sure you can Waffle used Visa and was compromised. I think its funny someone is trying to look out for guys and he's now turned into the vilian.
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Old 12-21-2010, 01:34 PM   #11
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Default Re: 12 Ronsons $17 until 8PM 12/9/10

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Sure you can Waffle used Visa and was compromised. I think its funny someone is trying to look out for guys and he's now turned into the vilian.
I sure as heck can't be quoted anywhere here on this thread making him out to be a villain.
While they may in fact be, I just think there is clearly insufficient evidence to conclude the vendor is at fault here and make that assertion.
While EVERYONE at that other site is purported to have been defrauded, EVERYONE on this thread hasn't. In fact, almost all have not.
Personally, I appreciate the heads up. However, the sky isn't falling here. Credit card fraud is a daily, every minute thing.
I have yet to be charged anything other than $15 and just checked again to make sure.

I would recommend anyone concerned activate email notification of any and all activity to their account. Amazing how much better one sleeps when you get notified on your smart phone of any and all charges.
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Old 12-21-2010, 01:38 PM   #12
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Default Re: 12 Ronsons $17 until 8PM 12/9/10

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Sure you can Waffle used Visa and was compromised. I think its funny someone is trying to look out for guys and he's now turned into the vilian.
Who's turning him into a villian?
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Old 12-21-2010, 01:08 PM   #13
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Default Re: 12 Ronsons $17 until 8PM 12/9/10

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Its good to know that the services ensuring that the site is secure and verified actually care about it...NOT

I contacted both ****** and McAfee yet it seems they still feel the need to keep their logo associated with this site...

Just proves those seals mean nothing and it is all about the money they make of providing those seals....
Dude, let it go. The financial model fits with the less-than-perfect credit card model. Trust me, I consult and teach grad school in this area.

At this point, you risk looking silly, vindictive, clueless, or maybe just like someone peed on your Cheerios. Dunno, but you've crossed the line of reasonableness.

If you do a search in the site, you can find a short but basically accurate post I made about how CC fraud actually occurs.
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Old 12-21-2010, 01:13 PM   #14
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Default Re: 12 Ronsons $17 until 8PM 12/9/10

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If you do a search in the site, you can find a short but basically accurate post I made about how CC fraud actually occurs.
Mark,
Can I suggest you attach that to this thread for anyone wanting to further explore that and may not be aware of that elusive "search" feature?
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Old 12-21-2010, 02:22 PM   #15
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Default Re: 12 Ronsons $17 until 8PM 12/9/10

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Dude, let it go.

At this point, you risk looking silly, vindictive, clueless, or maybe just like someone peed on your Cheerios. Dunno, but you've crossed the line of reasonableness.
Let it go, clueless, silly, vindictive?? Sure, then next time I will just sit back and say the hell with it. It did not affect me let everyone else figure it out for themselves.

Take it for what you will, Here, BOTL, Cigarfamily, etc...It is happening to "a lot" (everyone was an incorrect label.) of people. All of us have one thing in common, shnoop.

****** says they have not been compromised - Check
Site security is verified by Mcafee and godady - check
The authorized.net seal was removed on Monday - check

Not sure who is at fault but i do know that by placing and order on the site you risk your CC being compromised.
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Old 12-21-2010, 04:43 PM   #16
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Default Re: 12 Ronsons $17 until 8PM 12/9/10

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Not sure who is at fault but i do know that by placing and order on the site you risk your CC being compromised.
Dude. Reality check. Whenever you use your CC, in person or over the phone or electronically or via carrier pigeon (just to name a few), you risk compromise. For a specific circumstance with a specific card holder, the risks vary.
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Old 12-21-2010, 07:23 PM   #17
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Default Re: 12 Ronsons $17 until 8PM 12/9/10

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Dude. Reality check. Whenever you use your CC, in person or over the phone or electronically or via carrier pigeon (just to name a few), you risk compromise. For a specific circumstance with a specific card holder, the risks vary.
I guess I should have said "INCREASED RISK".

Dude reality check, do not take my comments out of context. this thread is not about an everyday purchase and an everyday vendor
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Old 12-21-2010, 01:08 PM   #18
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Default Re: 12 Ronsons $17 until 8PM 12/9/10

I apologize I should have specified my CC was in fact a Visa. I am satisfied with the product and having said that, this is why I continue to use my CC when making online purchases, they are very good about ensuring that if someone manages to get my card number to right the issue before it gets out of hand.
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Old 12-21-2010, 01:11 PM   #19
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Default Re: 12 Ronsons $17 until 8PM 12/9/10

I used a one-time use secure online acct number thru Discover and nothing fraudulent has been charged. I love Discover's one-time use #'s
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Old 12-21-2010, 01:50 PM   #20
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Default Re: 12 Ronsons $17 until 8PM 12/9/10

I propose that we coin a new term, anytime your CC is compromised, "you've been Shnooped".
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