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Old 01-12-2009, 11:39 AM   #1
JohnnyFlake
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Default Vendor Warning - Do Not Order From:

Voila Cigars!

I placed an order on Dec 27th, 2008 and have not received it as of this date. I tried to call on the toll free line at least ten times and it's always busy. I also tried to call via their local line and it comes up as disconnected. The website is also gone!

I'm stuck for $31.50, however, I will dispute it when I get the Credit Card Billing! All my order info given below!!!


Cigar Venture, Inc.
Voila Cigars
7601 E Treasure Dr. #CU-24
North Bay Village, FL 33141
Toll Free: (877) 252-4938 Phone: (305) 766-9322

========= GENERAL INFORMATION =========

Merchant : CIGAR VENTURE INC DBA VOILA CIGARS
Date/Time : 27-Dec-2008 01:18:35 PM
Transaction ID : 2236662925

========= ORDER INFORMATION =========
Invoice Number : 3959
Description : Voila Cigars Order: 3959
Total : US $31.50
Payment Method : Visa

==== BILLING INFORMATION ===
Customer ID :
First Name : John
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Last edited by icehog3; 01-12-2009 at 12:07 PM.
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Old 01-12-2009, 11:42 AM   #2
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Default Re: Vendor Warning - Do Not Order From:

Thanks for the heads up!
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Old 01-12-2009, 11:48 AM   #3
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Default Re: Vendor Warning - Do Not Order From:

Quote:
Originally Posted by elderboy02 View Post
Thanks for the heads up!
and for your address.
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Old 01-12-2009, 11:52 AM   #4
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Default Re: Vendor Warning - Do Not Order From:

Quote:
Originally Posted by Mugen910 View Post
and for your address.


Wonder what's about to happen??????
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Old 01-12-2009, 11:53 AM   #5
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Default Re: Vendor Warning - Do Not Order From:

Quote:
Originally Posted by Mugen910 View Post
and for your address.
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Old 01-12-2009, 11:57 AM   #6
JohnnyFlake
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Default Re: Vendor Warning - Do Not Order From:

Quote:
Originally Posted by elderboy02 View Post
Thanks for the heads up!
Man oh man, I wasn't thinking about that, as I was so pissed!!!
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Old 01-12-2009, 11:59 AM   #7
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Default Re: Vendor Warning - Do Not Order From:

Wow; unbelievable...thanks for the heads' up there. Boy are they gonna be pi$$ed when your credit card company opens up the dispute with them!
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Old 01-12-2009, 12:00 PM   #8
JohnnyFlake
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Default Re: Vendor Warning - Do Not Order From:

My edit ability is not available for my openning post on this thread. Why is that? I only posted about 30 minutes ago!

Would a Mod. please delete my home address, from my original post, in this thread!

Thanks
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Old 01-12-2009, 12:05 PM   #9
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Default Re: Vendor Warning - Do Not Order From:

You mean this?
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Old 01-12-2009, 12:05 PM   #10
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Default Re: Vendor Warning - Do Not Order From:

Quote:
Originally Posted by dunng View Post
You mean this?
YES!!!
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Old 01-12-2009, 12:07 PM   #11
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Default Re: Vendor Warning - Do Not Order From:

ROFL
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Old 01-12-2009, 12:11 PM   #12
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Default Re: Vendor Warning - Do Not Order From:

Quote:
Originally Posted by JohnnyFlake View Post
YES!!!
No fair Tom...

(don't worry John, you were already in the MassHole Rolodex )
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Old 01-12-2009, 12:14 PM   #13
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Default Re: Vendor Warning - Do Not Order From:

Quote:
Originally Posted by dunng View Post
No fair Tom...

(don't worry John, you were already in the MassHole Rolodex )
If that's true, then I don't feel too bad with myself!
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Old 01-12-2009, 01:10 PM   #14
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Default Re: Vendor Warning - Do Not Order From:

Quote:
Originally Posted by dunng View Post
No fair Tom...

(don't worry John, you were already in the MassHole Rolodex )
Should I post our listing so that John can verify it?
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Old 01-12-2009, 04:09 PM   #15
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Default Re: Vendor Warning - Do Not Order From:

I don't know this vendor, but if you take out holiday and weekend days, the vendor has only had 5 working days to fill your order at this point. And they might still be on vacation.
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Old 01-12-2009, 04:53 PM   #16
JohnnyFlake
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Default Re: Vendor Warning - Do Not Order From:

Quote:
Originally Posted by lenguamor View Post
I don't know this vendor, but if you take out holiday and weekend days, the vendor has only had 5 working days to fill your order at this point. And they might still be on vacation.
I'm not sure which calender your using, but less holidays and weekends, it's 10 working days! Also please note that I tried to call them on their toll free number and it is always busy. I also tried to call on their local number and it's disconnected. Lastly, their website is down!

Would you not consider those issues reason for concern???
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Old 01-12-2009, 05:20 PM   #17
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Default Re: Vendor Warning - Do Not Order From:

Thanks for the update Johhny.

Given JF's history on the boards, I see no reason to second guess him. It's posts like this that keep brothers from getting screwed.
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Old 01-12-2009, 06:56 PM   #18
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Default Re: Vendor Warning - Do Not Order From:

mr.flake has spoken....
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Old 01-13-2009, 02:13 AM   #19
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Default Re: Vendor Warning - Do Not Order From:

Quote:
Originally Posted by JohnnyFlake View Post
I'm not sure which calender your using, but less holidays and weekends, it's 10 working days! Also please note that I tried to call them on their toll free number and it is always busy. I also tried to call on their local number and it's disconnected. Lastly, their website is down!

Would you not consider those issues reason for concern???
I'm only offering another possible explanation for the issue.

Either way I hope it works out for you.
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Old 01-13-2009, 09:23 AM   #20
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Default Re: Vendor Warning - Do Not Order From:

Sorry to hear about your experience.

With their phone and website down, I'm pretty sure we won't be ordering from them anyhow. (unless they come back up).
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