work from home advice

[CigarNut]

To add on to the above -- make sure you keep your management and your customers what you are doing for them every time you fix a problem, help a user, or update the system or an application. Make sure that everyone knows of your value. Send weekly status reports with both a summary and details. When you are communicating this information be sure to be clear, concise and articulate -- something that you don't often find in overseas help.

It does not hurt if you customers send an email or call your management to pass on their thanks.

Working from home is different -- make sure that you do just that. Set up a home office area that is for work. Don't play there, just work there. Make sure that you are putting in more than the minimum time and effort required of you. You need to be very diligent about this.

Finally, make sure you get regular face time with your management, and if possible some of your customers. The more they see you as a person rather than just a voice on the phone or text in an email, the more real a person you become. It's harder to let go of a person than it is a nameless, faceless entity...