New lighter ideas needed

[replicant_argent]

Originally Posted by perogee

you are lucky, the one that I bought has given me nothing but troubles, and I have received zero help from "customer service", personally I cannot recommend these.

Robert and I have discussed this via pm and I would guess that it is a fuel quality or purge issue, and have asked him about this. While I have had very good performance with good fuels, it is possible that it has a purge problem or some poor fuel. He has not responded since my 2/5 inquiry of what type of fuel he has used and if he went through a purge process link I sent him.
http://www.articlesbase.com/hobbies-...r-1321334.html
Robert also has a issue with being in Canada and the shipping with the mfr. I think. This is something I can't change, and really didn't foresee as far as warranty coverage, but have offered a suggestion to Robert to have a US based BOTL help him out.
The warranty on the Ever Torches has been reduced to 2 years rather than lifetime, unfortunately, but that is still a hell of a lot better than 90 days or none. I still sell them, and think they are a quality product, and have had very good reports of the companies customer service from the few BOTLs that have had an issue.