Dark Lord Day 2010

[BengalMan]

3Floyd's Update:
http://www.darklordday.com/uncategor...-ticket-sales/

Thanks for everyone who purchased golden tickets, that was a wild ride. There where a few hiccups along the way but everything should be sorted out now.

A couple of things to note:

No one will be charged shipping. There was a hiccup in our admin system that caused shipping charges to be added to golden tickets. These charges will not be applied to your credit card. We are removing all shipping charges from your orders.

The site outage was regrettable, but wow, we brought down shopify. We received this email shortly after our services where restored.

Hey guys, Mike from Shopify here.

We’re extremely sorry for the bad showing we gave to your flash-sale of tickets on your Shopify store. I’m afraid you cought us with our pants down with the sheer volume of customers all at once, our datacenter couldn’t handle that many orders a second. We had to disable inventory tracking on all of Shopify temporarily, otherwise we couldn’t keep the system up. We sincerely apologize for the inconvenience this caused to you and especially your customers.

Sincerely,

Mike Rochon
Head of Support
Shopify.com

The traffic was amazing. We’ll try and get some actual numbers together for you in the near future. Because of the constant refreshing we’ll be testing for duplicate orders and making sure nobody got charged twice for tickets.

So rest assured we will be burning the midnight oil making sure your tickets get to you hassle free. Until then we’ll be toasting a Three Floyds beer to all you Dark Lord Fanatics.