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#1 |
Guest
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I wrote an e-mail to them last night and again they agreed to exchange them but could not offer a reason they would open the box no less why only one of two boxes.
It is an inconvienence and make me feel like they are trying to put one over on me. They place some damaged sticks in a box and hope you will not go throught the trouble of exchanging them. I work a lot of hours and do not appreciate having to repackage the box and take the time to ship the box back to them and wait a week just to get what I originally paid for. I understand that things happen and cigars get damaged. I am more than willing to work with a company if something like this happens. My problem here is that it seems the cigars were damaged and then sold to me not after they were sold to me. I had good luck with Egars.com and they are generally cheaper than most auctions anyway. They sell a fiver of Padron 1964 Corona's for $39 which generally go for well over $50 on Cbid. They will be getting my business going forward. |
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#2 |
I'm nuts for the place
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After thinking about this and I know they have done it in the past with humidors so I am thinking maybe it's the same deal but I wonder if they shipped them to someone, and there were damaged sticks in the box so they exchanged them and than they sent the same box out again but just marked it as opened for inspection hoping the person who got them a second time would not complain. Sounds shady but I know for a fact that they have done it with humidors in the past because a buddy of mine won a humidor from them and it came damaged so he returned it and he wrote on the box "Damaged." They sent him another which was also damaged, so again he called and they agreed to exchange it for another and low and behold the third one that came was the same one he got the first time because it had damaged in Sharpie matching what he put on the first one. With that he said F-it and returned it for a refund, and this to was through C-Bid.
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