Best Buy Sucks!!!

Had too many bad experiences @ BB myself. I used to shop for electronics a lot at Circuit City. Now with them gone, I'd suggest going to Ultimate Electronics (also known as Audio King). Always been treated well there. Or Sam's Club. They may not be the most knowledgable, but if you can figure out what you want before heading in there, it will be better than OK. Had a plasma we got there that had some dead pixels withing ~3 mo, and they took it back and exchanged it without any questions.