Mikes Cigars loses Oliva.

[Silound]

Originally Posted by rrplasencia

I buy from both internet and b&m. Have a good relationship with b&m, they treat me very well. They'll sell me an entire box of opus at msrp. The owner has told me if i see a good price on the web to let him know, he'll see if he can match or come close. If they can come close i'd rather give them the business. If he can't he'll tell me it's a hell of a deal and to grab it. It's a couple blocks from work and a nice refuge at times. They know what i like, they know not to waste my time with crap. They in return support my restaurant when they can.

That's exactly what I strive for where I work. Making sure people feel like I'm going the mile for them, because it brings back business to me. Regular return business is how B&M's stay alive, it's an absolute must have.