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Old 11-27-2013, 10:45 PM   #21
Zane
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Default Re: Room 101 Master Collection help?

That's awesome. While I am not a Davidoff fan (I am too poor for them). I do love the Room 101 cigars.
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Old 11-28-2013, 09:06 AM   #22
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Default Re: Room 101 Master Collection help?

Wow!!! That is great that he made it right.....congrats....and way to go Dylan!!
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Old 11-28-2013, 04:30 PM   #23
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Default Re: Room 101 Master Collection help?

Great Munky ending with exceptional customer service taking care of the customer. Good karma for them - like others here, I will definitely shoot my business their way!
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Old 11-28-2013, 06:16 PM   #24
the jiggler
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Default Re: Room 101 Master Collection help?

Wow. That is awesome. Great job on the CS.
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Old 11-28-2013, 06:32 PM   #25
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Default Re: Room 101 Master Collection help?

If more people knew how much gestures and customer service like this affect a business , we would all be happier. Glad to see it sorted out.
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Old 11-28-2013, 07:54 PM   #26
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Default Re: Room 101 Master Collection help?

That's the shizzle! Right on with the damage control and superlative CS!
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