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Old 05-30-2013, 02:15 PM   #1
chaase321
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Default Re: &)@#&(^$ !!!! I'm soo MAD!!!

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Originally Posted by macsauce13 View Post
I've never understood the whole "we received it this way" excuse. When exactly are they suggesting it was damaged? When the customer brought the package in to be mailed? If not (and lets be honest, it wasn't...) it was still damaged in the hands of the USPS. It's their fault. It is the USPS' job to safely deliver mail. I should NOT have to insure everything I send, THEY should have to insure everything I send. Their job is to deliver, it should be their fault if they mess up.
Totally agree! It was stamped at my location...which is even funnier. If it was stamped at the departure location, then I could understand, but who else touches it between locations other than USPS!
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Old 05-30-2013, 02:59 PM   #2
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Default Re: &)@#&(^$ !!!! I'm soo MAD!!!

Sorry to hear about your cigars Cole. If the shipper did not buy insurance, then you're probably sol, and while you might find a sympathetic employee or postmaster, I don't know how much they can do without proof of insurance, as only express mail comes with $100 base insurance included. Try and see, you never know, you might get something. At the very least, you have nothing left to lose.

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Originally Posted by chaase321 View Post
Totally agree! It was stamped at my location...which is even funnier. If it was stamped at the departure location, then I could understand, but who else touches it between locations other than USPS!

Possibly FedEx.
http://news.van.fedex.com/fedex-sign...postal-service

Some of the semi-trucks are also contracted, but I don't know if they have access to the inside of the 40' containers, and might simply be hauling sealed trailers between hubs.
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Old 05-30-2013, 03:03 PM   #3
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Default Re: &)@#&(^$ !!!! I'm soo MAD!!!

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Originally Posted by AdamJoshua View Post
I haven't heard that you can't ship cigars, it's not one of the questions they ask when you ship (verbally ask), if you received a damaged package in the mail you can bring the package and contents to the local post office to fill out a claim, you will need to provide proof of value etc., but as long as you have the box and all packing material take it down to the post office and they will help you out.
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Originally Posted by T.G View Post
Sorry to hear about your cigars Cole. If the shipper did not buy insurance, then you're probably sol, and while you might find a sympathetic employee or postmaster, I don't know how much they can do without proof of insurance, as only express mail comes with $100 base insurance included. Try and see, you never know, you might get something. At the very least, you have nothing left to lose.




Possibly FedEx.
http://news.van.fedex.com/fedex-sign...postal-service

Some of the semi-trucks are also contracted, but I don't know if they have access to the inside of the 40' containers, and might simply be hauling sealed trailers between hubs.
Yeah, I'll try it out. They closed 3 min ago and I have the kids. But I have the tracking and all the pictures and contents available so I'll give it a go tomorrow. Thanks guys!
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