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Old 05-09-2012, 02:39 PM   #1
CigarNut
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Default Re: Shipping concerns

I would wait and see what happens. If they do not show up at all within a week or so then I would request that Cbid reship or issue a full credit. If they show up and are damaged or dry then you can again ask Cbid to reship.

If they do not arrive or arrive damaged or dry and Cbid does not cover the loss (which would be surprising) you can always dispute the credit card charges with your credit card company...

Worrying won't solve anything; just give the whole process some time. In al likelihood as others have said your cigars will be fine if they arrive.
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Old 05-09-2012, 05:18 PM   #2
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Default Re: Shipping concerns

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Originally Posted by awsmith4 View Post
Cigars are not as fragile and delicate as you would think. I wouldn't worry about them being too dried out unless they spent a much longer time and in significant heat. I have had plenty of packages that sat in transit for 3 weeks or more and they have never appeared too dried out. Also CIs customer service is easy to deal with and if they arrived unsmokable I would imagine they would make you whole.
This.

Chill with a cigar, it will be OK.
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Old 05-09-2012, 05:44 PM   #3
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Default Re: Shipping concerns

TJarv,

I have a package on the train as well (not cigar related). So far they've told me that they're still going through the packages to see which are damaged, but haven't given any kind of ETA as to when they might be delivered.

I suggest tweeting @UPSHelp if you use Twitter and explaining your frustration / asking for an ETA. Maybe if enough people do it they won't keep giving the runaround...
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Old 05-09-2012, 06:08 PM   #4
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Default Re: Shipping concerns

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Originally Posted by kfed82 View Post
TJarv,

I have a package on the train as well (not cigar related). So far they've told me that they're still going through the packages to see which are damaged, but haven't given any kind of ETA as to when they might be delivered.

I suggest tweeting @UPSHelp if you use Twitter and explaining your frustration / asking for an ETA. Maybe if enough people do it they won't keep giving the runaround...
"The train has derailed, but I want an ETA on my package now!"

What a world.
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Old 05-09-2012, 06:33 PM   #5
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Default Re: Shipping concerns

..

Last edited by TJarv; 05-09-2012 at 06:38 PM. Reason: Trying to be polite
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Old 05-09-2012, 06:38 PM   #6
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Default Re: Shipping concerns

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Thanks for this well thought out and helpful response
Man you would think he runs the place
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Old 05-09-2012, 08:28 PM   #7
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Default Re: Shipping concerns

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..Trying to be polite
Good call.
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Old 05-10-2012, 07:48 AM   #8
shilala
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Default Re: Shipping concerns

Quote:
Originally Posted by icehog3 View Post
"The train has derailed, but I want an ETA on my package now!"

What a world.
It's a microwave, all-about-me world, brother. I think we're spoiled being among guys here that don't act or think that way. Just another reason why it's nice spending time here.
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