What Joe Cigar won't tell you, and how to fight it

Silound · 12-31-2008, 12:40 PM

Unfortunately, CI lost my business for a while after a botched shipment of a 5opk of GoF's. The box came in terrible shape, and CI wouldn't make good on shipping damage on "top end" sticks, even when UPS wouldn't do anything.

I expect, at the very least, that they could take it up with UPS about shipping and simply make good to me, or tell me they would "work on it", but instead I was told flat out, no.

Ahh well, I have enough cigars right now, I don't need more.

Drazzil · 12-31-2008, 12:47 PM

I cant believe CI would do that, that sounds like an issue to take up with the Supervisor or the manager, and barring that, with your credit card company to reverse the charges.

12-31-2008, 12:40 PM	#1
Silound ex-CS Swamp Gorilla Join Date: Nov 2008 Location: Somewhere in a swamp, south of sanity Posts: 802 Trading: (15)	Re: What Joe Cigar won't tell you, and how to figh Unfortunately, CI lost my business for a while after a botched shipment of a 5opk of GoF's. The box came in terrible shape, and CI wouldn't make good on shipping damage on "top end" sticks, even when UPS wouldn't do anything. I expect, at the very least, that they could take it up with UPS about shipping and simply make good to me, or tell me they would "work on it", but instead I was told flat out, no. Ahh well, I have enough cigars right now, I don't need more. __________________ Back in black, and better than ever! You can't keep a good gorilla down! LSU Geaux Tigers!

12-31-2008, 12:47 PM	#2
Drazzil Adjusting to the Life Join Date: Oct 2008 First Name: David Location: Boozetown Posts: 355 Trading: (31)	Re: What Joe Cigar won't tell you, and how to figh I cant believe CI would do that, that sounds like an issue to take up with the Supervisor or the manager, and barring that, with your credit card company to reverse the charges.

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